AT&T Uverse AT&T Internet Service Equipment Return RIPOFF, Uverse, Internet Services, Internet

I had AT&T Uverse for nearly 3 years and am still an AT&T Wireless customer (though not for long).  I moved and the new area did not support Uverse yet so I had to go with another company.  I moved in with a family member who suffered a traumatic brain injury so the move was rushed and stressful.  I inadvertently packed up my AT&T Uverse equipment and did not find it until unpacking 4 months later.  I called them immediately to return the equipment.  I was told that because I had gone over the 90 day limit, they would not take the equipment back and that I now had a bill of $802. Period. 

They would not take it back because they cannot re-register the equipment to someone else.  This is a lie. One of the largest technology giants in the world cannot re-register their equipment?  Are you kidding me? Well, I finally said ok, put me through to billing. They then told me that I had been sent to a collection agency. I called the collection agency and was told that I had 90 days to pay the $800 or it would go on my credit report.

I am a sinlge mom of two kids who took a 23K pay cut after being laid off for 5 months and this technology giant would take food out of my kids mouths because they don't have the ability to re-register equipment.  I cannot believe this.  I am so frustrated that big companies can get away with this kind of nonsense.  Anyone know of anything I can do? I am going to write my congress men and women about this.  It is not acceptable.  If the equipment was damaged or something, I could understand. But it is in the original boxes and in perfect condition.

Help, any suggestions.