SUBMITTED: Sunday, August 07, 2005
POSTED: Sunday, August 07, 2005
When I worked at Cablevision, the computer messed
up my commission over 80% of the time whereby I wasbeing shortchanged and I had to get it manually corrected (the supervisors urged us to keep track of our sales). Cablevision did nothing to correct the problem so that the computer kept accurate track to make sure me and my coworkers got properly credited when the computer tabulated so a manual correction
was necessary.
It has occurred to me that maybe the converters are doing what they're supposed to be doing and maybe the ppvs are being charged to the wrong accounts by Cablevision's computers (there was a point years ago where we got so many customer complaints that I was certain this was a real possibility - since then up until the time we parted company, never had a recurrence of that situation, but since I left, maybe Cablevision is up to its old tricks again).
So maybe it's not the cable box that needs to be checked, but maybe Cablevision's computer does.