• Report: #822512

Complaint Review: COX

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  • Submitted: Friday, January 13, 2012
  • Posted: Friday, January 13, 2012
  • Reported By: Bashir — san diego California United States of America
COX
1014 Broadway San Diego California United States of America

COX Dumb employees OR thief employer? San Diego, California


1Author 0Consumer 0Employee/Owner

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- The first issue is that they tried to charge me twice for a modem that I bought already.

- The second issue is that I put my payment as automatic detection and it went fine for the first 4 times. The sixth time I knew that I have to pay fees for late payment because one of the dumb employees entered my credit card information wrong and I spent 2 hours to fix it over the phone.

So the question is: Why each times one of the customers made a mistake he has to pay a fee, and from the other side if any company made a mistake OR try to thief, all they have to pay is: "We apologize"

This report was posted on Ripoff Report on 1/13/2012 7:13:40 PM and is a permanent record located here: http://www.ripoffreport.com/cable-tv/cox/cox-dumb-employees-or-thief-e-85591.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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