• Report: #432021

Complaint Review: DIRECTTV

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  • Submitted: Sunday, March 08, 2009
  • Posted: Sunday, March 08, 2009
  • Reported By:brownsville Texas
DIRECTTV
134 Riverbend Dr Brownsville Texas 78520 U.S.A.

DIRECTTV CHARGED ME FOR 11 MONTHS NOT CONNECTED NO ANTENNA INSTALLER NOSHOW Brownsville Texas


1Author 0Consumer 0Employee/Owner

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I called Directtv 800 # to get installation Installer failed to show up 2 times-Cancelled I had toi set up for auto pay from my Bank--- WELLS FARGO
When I saw the charge I
called Directv- they told me they had NO RECORD of the charge-I informaed them and sent acopy of the Charge with their Phone Number on it.

I called Wells Farge- They reversed the charge
A few MOnths later I looked at my statement- Wells Fargo had reversed and gave the ORIGINAL Charge but added the months since the revderse to me.

I called and sent Proof to Directv-I called to follow up andf they claimed to have NO RECORD of it.4 iterations of this and Finally A DIRECTTV REP agreed the charge was wrong

BUT by this time the charges was $100.xx per Month for 11 months THE DIRECTTV REP INFORMED THEY COULD ONLY RETURN 1/2 OF IT
SINCE I HAD NOT REPORTED IT---SEE ABOVE THEY WERE LYING

Marvin michael
brownsville, Texas
U.S.A.

This report was posted on Ripoff Report on 3/8/2009 12:48:41 PM and is a permanent record located here: http://www.ripoffreport.com/cable-tv/directtv/directtv-charged-me-for-11-mon-7bez3.htm.

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