• Report: #819145

Complaint Review: Mediacom Cable

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  • Submitted: Friday, January 06, 2012
  • Last Posting: Tuesday, January 24, 2012
  • Reported By: Mediacom Victim — Miller Missouri United States of America
Mediacom Cable
1533 s enterprise Ave! Springfield Missouri 65804 United States of America
  • Phone: 888 847 6238
  • Web:
  • Category: Cable TV

Mediacom Cable Was promised to receive full refund of early termination fees by Thompson. He did not follow through and shorted us $190 and kept telling us that the check is in the mail. Now he won't return cal Springfield, Missouri

*UPDATE by author: Mediacom made it right!


2Author 0Consumer 1Employee/Owner

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Thompson made a promise to refund us the full amount of early termination fees for cable and Internet. Lied and only received a partial amount.

This report was posted on Ripoff Report on 1/6/2012 6:57:54 PM and is a permanent record located here: http://www.ripoffreport.com/cable-tv/mediacom-cable/mediacom-cable-was-promised-t-a212e.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Mediacom Support

AUTHOR: Mediacom Support - Middletown (USA)

SUBMITTED: Tuesday, January 10, 2012

I apologize for the issues with the credit for the early termination fee. I would like to look into the issue and do what I can to resolve this for you. Please email me at socialmediateam@mediacomcc.com and I will get this addressed as quick as I can.

Thanks
Dallas
Mediacom Social Media Team
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#2 Update By Author

Mediacom made it right!

AUTHOR: Mediacom Victim - Miller (United States of America)

SUBMITTED: Tuesday, January 24, 2012

Thank you Mediacom support team for making right an agreement and honoring the rebate that was promised to us. I appreciate you working to get the problem resolved.
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