• Report: #511847

Complaint Review: Verizon wireless

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  • Submitted: Monday, October 19, 2009
  • Last Posting: Wednesday, October 21, 2009
  • Reported By: tmorinelli — Ardmore Pennsylvania U.S.A.
Verizon wireless
Philadelphia Pennsylvania United States of America

Verizon wireless Billing rip off Philadelphia, Pennsylvania


1Author 1Consumer 0Employee/Owner

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Verizon sends out online bills that are not detailed.  For TV you get a listing called "bundles".  The online bill does not specify what that is.

When I saw the paper printed bill, I found that I was being charged for HBO and for video games, neither of which I ever ordered or use.

Try to call them.  It's impossible.  You end up in a telephone loop.

By email - you get programmed responses that do not correct the situation.

There should be a law that any company doing business MUST have a real person  to answer billing questions by phone.

This report was posted on Ripoff Report on 10/19/2009 7:05:15 PM and is a permanent record located here: http://www.ripoffreport.com/cable-tv/verizon-wireless/verizon-wireless-billing-rip-9e4e2.htm.

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#1 Consumer Comment

Why Blame VZW?

AUTHOR: Bikebryan - Alexandria (U.S.A.)

Why are blaming this on Verizon Wireless.  VZW does not supply Cable TV, Verizon does.  You do realize you are talking about a completely separate company, right.

Learn to place blame where it is due.


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