• Report: #677885

Complaint Review: Canon USA Inc

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  • Submitted: Sunday, January 02, 2011
  • Posted: Sunday, January 02, 2011
  • Reported By: shadeogray — Pensacola Florida United States of America
Canon USA Inc
15955 Alton Parkway Irvine California 92618 United States of America

Canon USA Inc Refusal to honor warranty Irvine, California


1Author 0Consumer 0Employee/Owner

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 The mic jack on my Canon 7D would never hold my mic plug. a Few months later while still under warranty the Mic stopped working. Upon closer inspection I discovered the jack was cracked. I sent it in for repairs and they want to charge me over 625.00 and not cover it under the warranty. RIP OFF! I am told they do this quite often and there warranties are pretty much junk. Buy a Nikon! Stay clear of this company called Canon. Can't even find the company info on the BBB web site to file a report.

NEVER NEVER buy a Canon. I am selling all of my Canon equipment and going with Nikon. And the 7D always took muddy photos compared to the Nikon's

 

This report was posted on Ripoff Report on 1/2/2011 7:04:17 PM and is a permanent record located here: http://www.ripoffreport.com/cameras-video/canon-usa-inc/canon-usa-inc-refusal-to-hono-dcd58.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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