• Report: #778882

Complaint Review: CowBoom

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  • Submitted: Tuesday, September 20, 2011
  • Last Posting: Wednesday, October 12, 2011
  • Reported By: Paul — Lake Worth Florida United States of America
CowBoom
Internet United States of America

CowBoom DealTree, Best Buy Sold junk. Won't accept return. Poor service from Best Buy. Internet

*UPDATE by author: Reply


2Author 2Consumer 0Employee/Owner

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Sold refurbished item as new. Refused return. I opened the item after contacting them and being denied a return (past 30 days). The zoom button will not move and there is a line across the screen when you record. I really did not expect this from Best Buy.

This report was posted on Ripoff Report on 9/20/2011 6:34:40 AM and is a permanent record located here: http://www.ripoffreport.com/cameras-video/cowboom/cowboom-dealtree-best-buy-sol-77db0.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Doesn't make sense.

AUTHOR: Flynrider - Phoenix (USA)

SUBMITTED: Tuesday, September 20, 2011

Why would you wait more than 30 days before returning the item?  

 " I really did not expect this from Best Buy. "

Had you bothered to read their return policy, I think you would have fully expected this. 
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#2 Consumer Comment

And you think it's a refurb because????

AUTHOR: center of attention - Malibu (USA)

SUBMITTED: Wednesday, October 12, 2011

And you think it's a refurb because????
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#3 Update By Author

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AUTHOR: Paul - Lake Worth (United States of America)

SUBMITTED: Wednesday, October 12, 2011

There is a sticker on it that says refurbished. I used their online support to ask if this was new prior to ordering. I travel for work and bought this in advance for a gift. I was traveling and had it sent to the recipient. They waited until their birthday to open it. I contacted them that day. After they said no return I opened it. It came in a clear bag so you could see the refurb sticker without opening.  Once I resigned I was stuck with it I opened it and used it and there is a line across the screen.
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