• Report: #558403

Complaint Review: Crazy Cameras

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  • Submitted: Friday, January 22, 2010
  • Posted: Friday, January 22, 2010
  • Reported By: David — Leicester Internet United Kingdom
Crazy Cameras
11918 SE Division St #905 Internet United States of America

Crazy Cameras - goods never received Internet


1Author 0Consumer 0Employee/Owner

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I decided to treat myself to a new DSLR so I could do some more creative photography in the new year.  I shopped around online and ordered £743 of new camera equipment on 4/1/10 from www.crazycameras.co.uk, which I thought was a UK company.  

They're actually based in the USA (Portland?) with distributors in the Philippines, although it doesn't say on their website.

The order was 'in stock' supposed to arrive in 3-5 days.  3 weeks later I still haven't received any goods, nothing has been shipping, they do not answer their telephone, and any email correspondence is a lot of vague nonsense about supplies.  Searching around online I found HUNDREDS of people with the same problems, all of whom get exactly the same response.  No-one seems to receive anything.

They have since told me that they are now unable to cancel orders via phone / email, and it has to be done via their website - but their website has ZERO facilities for cancelling anything.  Orders are always 'pending shipping'.

Part of the original order (fish eye lens £31) was out of stock and cancelled by them, but they STILL charged me for it anyway.

This seems like an obvious scam and illegal activity.  I have raised the matter with my bank and consumer services in the UK, but as the company is actually overseas I am not having much luck.  This is money that I can ill afford.

This report was posted on Ripoff Report on 1/22/2010 8:59:16 AM and is a permanent record located here: http://www.ripoffreport.com/cameras-video/crazy-cameras/crazy-cameras-goods-never-r-49bbb.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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