• Report: #186772

Complaint Review: Prestige Camera

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  • Submitted: Saturday, April 15, 2006
  • Last Posting: Monday, April 17, 2006
  • Reported By: — el segundo California
Prestige Camera
315 East 89th St Brooklyn New York 11236 U.S.A.

Prestige Camera ripoff, dishonest, fraudulent Brooklyn New York


1Author 1Consumer 0Employee/Owner

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I bought a NEW Konica Minolta Dimage X1 camera online from Prestige Camera. I was shipped a USED camera. When I called and attempted to get a return authorization, customer service refused to let me return the USED camera and ship me a NEW one without demanding I pay $20 for shipping and $65 for returing the USED camera. Why should I pay anything when they substituted a USED camera for a NEW one? Further, Pretige Camera charged me the price listed on their website for a NEW camera but shipped ne a USED one.

The customer service people were rude, pushy, combative and condescending. Talking to them was a miserable experience and not reflective of what I expected of a quality customer service organization. Their singular purpose was to stop me from returning the camera not solving the problem.

CAVEAT EMPTOR with Prestige Camera

Jeffrey
el segundo, California
U.S.A.

This report was posted on Ripoff Report on 4/15/2006 10:23:56 AM and is a permanent record located here: http://www.ripoffreport.com/cameras-video/prestige-camera/prestige-camera-ripoff-dishon-77a88.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Dispute the charge

AUTHOR: Dave - Jacksonville (U.S.A.)

SUBMITTED: Monday, April 17, 2006

No problem. Call your bank/CC company and dispute the charge. It's and open and shut case.
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