#1 Consumer Comment
AUTHOR: Tom - Houston (U.S.A.)
SUBMITTED: Monday, March 28, 2005
POSTED: Tuesday, March 29, 2005
Consult with a lawyer. If the company really did repossess your vehicle in error then they should apologize. But you better make double sure you have copies or receipts of all your payments.
1) I would get all copies/receipts of payments I have made and make copies of them. Send a decent letter to the lender with a copy of the payments showing you were not late. This may be all they need.
2) If the above does not work then see a lawyer. Many will handle a consultation for less than $100.
#2 Update By Author
AUTHOR: Cynthia - Meridian (U.S.A.)
SUBMITTED: Tuesday, March 29, 2005
POSTED: Tuesday, March 29, 2005
I have made copies of everything and sent them to the Executive Office of William B. Harrison, CEO. I am awaiting the outcome. I will keep you updated.
#3 Consumer Comment
AUTHOR: J. - Las Vegas (U.S.A.)
SUBMITTED: Tuesday, March 29, 2005
POSTED: Tuesday, March 29, 2005
This company is screwing you, not only did they cause you inconvience but now they are ruining your credit, there is an attorney in las vegas that specializes in credit matters and he is very good, his name is Mitchell Gliner his #870-8700 this attorney also works on contingency...
i hope you get these guys, these big companies need to stop taking advantage of people...
good luck,
#4 Update By Author
AUTHOR: Cynthia - Meridian (U.S.A.)
SUBMITTED: Tuesday, April 05, 2005
POSTED: Tuesday, April 05, 2005
Hi All-
I am giving you an update on regarding my situation. I received a letter from Chase Bank and it reads that they have removed the repossession code of the credit and waive the repossession fees. As for the $40.00 fee the agent charged for storage, they will have to get that refunded to us. I have yet to get an apology and do not see that they are making sure that this Repossession will not be showing on my Credit Report as a Repossession/redemption, so I, AM NOT, SATISFIED so far with the outcome.
I reported this to the OCC and they too are on them. I will keep you updated on this. I will also be filing a complaint with the Attorney General. I am not sure what this will accomplish, but they should at least be aware of is going on in their state.
Thanks Again,
#5 Consumer Suggestion
AUTHOR: Harold - Las Vegas (U.S.A.)
SUBMITTED: Friday, April 15, 2005
POSTED: Friday, April 15, 2005
Since the company is in Las Vegas, you may want to contact: State of Nevada Financial Institutions Division - Department of Business and Industry, 2501 East Sahara Blvd., Suite 300, Las Vegas, Nevada 89104, 702-486-4120, (Fax)702-486-4563. Their web address is http://fid.state.nv.us.
Since your situation deals with collection agency issues, the FID is the agency to contact.
#6 Consumer Suggestion
AUTHOR: Ken - Lexington (U.S.A.)
SUBMITTED: Wednesday, April 20, 2005
POSTED: Wednesday, April 20, 2005
If you cannot get any resolution from the people you have been talking to, I would sugges you contact Bank One's / Chase's Office of the Chairman. If they cannot or will not help you, then your only other option would be through legal means (as far as I know). The Office of the Chairman is the top of the line when it comes to complaints with this company (This is the CEO's Office). Their contact info is as follows:
PH: 800-654-7998
FX: 480-457-2281
Address:
PO Box 71
AZ1-2526
Phoenix AZ 85001
Good Luck. If the did indeed repossess your vehicle in error, then they should fess up to their mistake and do what ever it takes to satisfy you.
#7 Individual Responds
AUTHOR: Cynthia - Meridian (U.S.A.)
SUBMITTED: Tuesday, April 26, 2005
POSTED: Tuesday, April 26, 2005
I received a letter from Chase Bank dated April 14, 2005. It states they are Sorry for any inconvenience it may have caused and that any negative reporting due to this situation has been removed.
However, we have been promised that any negative reporting would be removed back in the beginning of this. We have just received a Credit alert that reports derogatory items and there in Black and White reported April 5, 2005, NO LESS, REPOSESSION, current balance $6,727.00.
They are saying one thing and doing another, is there any justice? What do you do? I am talking the VP Thomas Tupper wrote the latest letter. This is a shame!
I will continue to battle this and will bring you all up to date as this RIP OFF UNFOLDS!!!!
#8 Consumer Suggestion
AUTHOR: Tammy - Elk Grove (U.S.A.)
SUBMITTED: Monday, October 27, 2008
POSTED: Monday, October 27, 2008
First, stop arguing with Chase. Next, file a dispute with the CRAs. By law, they can only report accurate information. The CRA's then have to get the information verified by Chase. After you receive the response from the CRAs, then mail a request to Chase to have the matter investigated. If this matter is not corrected, then hire an attorney, and sue the CRAs and Chase. Take a deep breath and relax. The stupidity of Chase employees could be your financial gain.
Why file a report here? Ripoff Report is a permanent record! Other complaint sites copy our content then remove reports for money.
