Chase - JP Morgan Chase Bank, N.A. Chase Auto Finance car payment LAGrange, Kentucky

I currently have a auto loan through Chase Auto Finance, and i am only one payment behind and they call my house everyday  wanting a payment, due to the economy i was one of the unlucky people that lost their jobs, i have talked to them and they keep telling me that my account is in collections for review and that if i don't make the payment they will take the car, They are rude when the call, telling me it is in my best interest to make payment today, they are always asking why the payment is late and the insurance is on the car, What concern is it of theirs as to way the payment is late???? They are very unprofessional and i want them to stop calling everyday  5 or 6 times a day. When they are asking why the payment is late they ask all other types of questions. I used to be in customer services and we could not ask personal questions about their business. This is very rude practice and they need to be reported