Report: #810367

Complaint Review: CPS Consumer Portfolio Services

Submitted: Friday, December 16, 2011
Last Posting: Friday, December 16, 2011
Reported By: PO''dCustomer — san jose California United States of America

CPS Consumer Portfolio Services

Irvine California United States of America

Phone: 888-469-4520
Web: www.consumerportfolio.com
Category: Car Financing

CPS Consumer Portfolio Services UNPROFESSIONAL & HARRASSING Irvine, California

*Consumer Comment: How Dare They!

1Author 4Consumer 0Employee/Owner

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CPS SUCKS!!! Every single employee that works here is UNPROFESSIONAL, HARRASSING, they NEVER let you speak to a supervisor, and they NEVER LISTEN to a word you say to them!! They call you at work, like a friend, ask when are you gonna make a car payment and it was JUST due yesterday!!! GIVE me a BREAK!! people, I'm not even late really!!! And they argue with you, they don't listen!!! I WISH A LAWSUIT WAS PLACED AGAINST THESE PEOPLE.

This report was posted on Ripoff Report on 12/16/2011 1:34:55 PM and is a permanent record located here: http://www.ripoffreport.com/car-financing/cps-consumer-portfol/cps-consumer-portfolio-service-b4320.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 4Consumer 0Employee/Owner

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#1 Consumer Comment

Translation

AUTHOR: Robert - Irvine (U.S.A.)

SUBMITTED: Friday, December 16, 2011

For those having a hard time understanding this "RipOff" let me translate.

I am a Sub-Prime Borrower who hasn't managed my credit in the past, so as a result I ended up at a Sub-Prime Lender. They agreed to lend me several thousand dollars in order to buy a car.

Now, I did have to agree to make a set payment amount on specific days, but I just ignored that part because I figured that can't apply to me. After all I am special. This is why I am so upset that they have the nerve to call me and my references when I am one day late. I mean it is only ONE day, it is not like I am a week late. Of course when I do become a week late they still don't have a right to call me until I am two weeks late. When I am two weeks late they STILL don't have a right to call until I am a month late.

Then when I call them and tell them that they shouldn't call me they are so rude about it. I mean all they keep telling me is that I need to make the payment I agreed to make. Seriously it is like it is their money.

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#2 Consumer Comment

You're kidding, right?

AUTHOR: Flynrider - Phoenix (USA)

SUBMITTED: Friday, December 16, 2011

"They call you at work, like a friend, ask when are you gonna make a car payment and it was JUST due yesterday!!! "

   Try not to strain your brain, but can you think of something you could do that would make them not call you at all?    If they don't call, they can't demand to be paid, right?

" GIVE me a BREAK!! people, I'm not even late really!!! "

   The above statement illustrates why you are forced to borrow from lenders that specialize in high risk, poor credit borrowers.    Yes, you really are late if your payment was due yesterday! Are people really this dim?

Until you grasp this concept, you are doomed to do business with lenders like this.   People who pay on time end up paying lower interest and never have to deal with the tactics that you are complaining about.   In effect, you have been ripping yourself off.

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#3 Consumer Suggestion

You aren't really sure what you're doing, are you?

AUTHOR: Ken - (USA)

SUBMITTED: Friday, December 16, 2011

"They call you at work, like a friend, ask when are you gonna make a car payment and it was JUST due yesterday!!! GIVE me a BREAK!! people, I'm not even late really!!! "

I've got news for you, you ARE late...really!!

"I WISH A LAWSUIT WAS PLACED AGAINST THESE PEOPLE."

And, what would this "Lawsuit" allege was the crime this company committed?

Oh, yeah, they want you to pay your loan as agreed WHEN agreed....that's really thoughtless of them.

I suspect this is a sub-prime lender and this isn't the first time "I'm not even late really!!"

Make your payment(s) ON TIME and I'll bet they'll magically stop calling you....never thought of that one, did you?