DRIVE FINANCIAL SERVICE
8585 N STEMMONS FREEWAY
DALLAS Texas
U.S.A.
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DRIVE FINANCIAL SERVICES HARRASSING CAN'T BE ONE DAY LATE OR GET A CALL. DALLAS Texas
1Author
1Consumer
0Employee/Owner
I AM ONLY 4 DAYS LATE ON MY AUTO PAYMENT AND I HAVE BEEN RECEIVING CALLS AT MY HOME AND MY CELL PHONE, TELLING ME IT'S LATE. I KNOW IT IS AND I DON'T APPRECIATE THIS. THIS COMPANY TOLD ME WHEN I PURCHASED MY CAR, IT CAN'T BE ONE DAY LATE OR THEY WILL SEND SOMEBODY TO GET MY CAR.
I THINK THIS IS RIDICULOUS AS SOME PEOPLE INCLUDING MYSELF DON'T GET PAID ON THE SAME DATE OF THE MONTH.
I DO NOT RECOMMEND GOING THROUGH THIS COMPANY FOR ANYBODY.
I AM GOING TO PAY MY PAYMENT, BUT I SERIOUSLY CONSIDERED LETTING MY CAR GO BACK AND DRIVING AN OLDER CAR.
I THINK THIS IS A VERY BAD WAY TO DO BUSINESS.
I ONLY USED THIS COMPANY BECAUSE I HAD JUST CAME OUT OF BANKRUPTCY AND THEY WERE MY ONLY CHOICE THROUGH THE CAR DEALERSHIP I WAS WORKING WITH.
IF I COULD GO SOMEWHERE ELSE I WOULD LOVE TO ANY HELPFUL SUGGESTIONS WOULD BE APPRECIATED.
Ruth
WINSTON-SALEM, North Carolina
U.S.A.
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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner
Updates & Rebuttals
#1 Consumer Suggestion
AUTHOR: Tim - Rockford (U.S.A.)
SUBMITTED: Thursday, November 13, 2003
POSTED: Thursday, November 13, 2003
I know it's tough..
I'm sure this isn't what you're going to want to hear, but maybe you could get yourself ahead one payment. That way, you've got a "grace period" that you've built for yourself, and as long as the next payment is there before it's due, there's no pressure from the finance company. Now you're in control. I'll admit that it is tough sometimes to make that extra payment - whether you pay weekly, bi weekly or monthly, but it's the easiest solution to your problem.
I can't speak for this company specifically, but I helped found a finance company like the one you are dealing with, and the actions you've described are pretty much the industry norm. Keep in mind, when a vehicle gets repossessed, the company no longer has that stream of revenue. They would rather keep you on the books, even thought you pay a little late than take your car. Even so, the way to avoid their collection pressure is to get ahead by one payment.
Hope it helps.
