I strongly suggest you research this company prior to doing business. I checked with the better business bureau, the consumer affairs division of Florida, and the internet and I found over 30 complaints against this company so far. I recently bought a car from a Hollywood Dealership to build my credit. It was supposed to be a "buy here-pay here" financing deal. I initially was told that my payments would be reported to the Credit Agencies. Not so.
Also, they told me that after I made a number of payments in good standing, there could be a chance that they would sell my loan to another company. Not so.
Without informing me, they sold my loan immediately to Premier Partners, Inc. I then received a payment book from Premier Partners out of Tamarac. I had no idea who they were.
I sent my first payment on time and recieved absolutely no response or verification that it was received. No verbal or written verification either. My second payment was by UPS next day air.
The next day, I got a very strange call from Mary, the office manager, claiming that my payment wasnt in the package and that the package was opened and resealed.
I felt that there was something fishy going on. I immediately contacted UPS. When I contacted the Distribution Manager for South Florida, Kay, she got the UPS driver on the phone with us who delivered the package an hour earlier. He specifically said that the package was not opened or tampered with when he delivered it. This conflicted with Mary's statement. I immediately filed a report with the Police. When I contacted Mary again, she was extremely rude. And she had the nerve to claim that the payment wasnt sent.
I told her I would continue making payments but wanted to get the police findings and resolve the situation on this particular payment. In her extremely rude manner, she said, "there was nothing to resolve." Based on my research, I am finding that many others have had the same experience. Because some have new or bad credit doesnt mean that you can be treated in this manner and be scammed or ripped off.
And I found out today she charged off my car. I have met with my attorney and I intend to file a lawsuit against Mary and Premier Partners for damages, fraud and theft. When I asked for her superiors, I received the same answer, that there are investors. If anyone out there has experienced similiar situations, please contact me ASAP. Do not be intimidated by them. You can report them to the consumer affairs division in Broward County and Palm Beach County Florida, along with the Florida Dept. of Consumer Affairs, the better business bureau. These departments can be found online.
Why file a report here? Ripoff Report is a permanent record! Other complaint sites copy our content then remove reports for money.
