wachovia dealer services wells fargo told Tammy to send someone out to get the tahoe, i was turnig it in, she told me i would pay for it, and they were sending no one to get it.. santa ana, California

Have had it with wachovia dealer services and the high intereste rate16.01. Beat it at 1.9 on a new vehicle, told them to come and get the tahoe i had.Customer service rep Tammy, told me they would not come and get it and i was going to pay for it.I then spoke with Anthony. Could not deal with him and his flamming queen voice and attitude. I got very  upset and very angry, so i unloaded a mouth full of words to him i can't put in this report. They seem not to listen to me and wanted to talk about me being so up set.I Finally told him to send someone out here to get this vehicle, and he said no. I don't understand because several months ago, i was told by Anthony that they had vehicles dissapearing and thought they were gpoing to Mexico, but they were not going after them, so i guess the existing customers, have to make up the loss for these dealers that finance anyone have caused them.. They have added insurance twice and i never recouped all the mponey they added to the account. They have no phone number in california, except the 800-289-8004. It's an automated account service, no real people to speak with. they call be fore a payment is due, have added a payment some where msking mr 3 months behind. That's why I took 2 payments and put down on a new vehicel. They are not regulated by the n.c. banking commission, so no help from them.