• Report: #360083

Complaint Review: American Family Insurance

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  • Submitted: Wednesday, August 06, 2008
  • Posted: Wednesday, August 06, 2008
  • Reported By:Beaverton Oregon
American Family Insurance
731 SW 185th Ave. Aloha Oregon 97006 U.S.A.

American Family Insurance Insurance Company Took Money w/o Posting Payment - 2 Months Aloha Oregon


1Author 0Consumer 0Employee/Owner

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I made a payment to American Family Insurance in June 2008. They never posted the payment to my account, yet took the money from my checking account. I have spent endless hours on the phone and EVERYONE I have spoken to has told me they would call me back with answers. This issue has not been resolved and I have been asked several times to send them a copy of the check, but THEY submitted the transaction as a debit; therefore, I do not have a copy of the check.

I filed a dispute with my bank today and am hoping this will expedite the process of getting credit for my payment. I am also writing a letter to the regional managers of this company and am filing a complaint with the BBB.

Amanda03
Beaverton, Oregon
U.S.A.

This report was posted on Ripoff Report on 8/6/2008 5:57:01 PM and is a permanent record located here: http://www.ripoffreport.com/car-insurance/american-family-insu/american-family-insurance-insu-a43ey.htm.

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