American Family Insurance Rip Off Las Vegas. Doesn't Pay Medical Bills W/med Pay, Items Go To Collections!!! liars, rude, disrespectful, Regina Tashjian rudest claims adjuster ever Las vegas Nevada

Problem 1) You were rear ended by someone who wasn't paying attention. Be upset with them for even hitting you.

Problem 2) If this other person truly rear ended your vehicle, that's odd that her insurance company would try to say you backed into her. Did you have a police report to sustantiate your story? If it was your word against theirs, this is possible, but it would be your fault for not calling police.

Problem 3) Why would American Family pay ALL your other medical expenses, but not pay for the 2 measly ones of $34 and $300. That's pocket-change to them. I would imagine they truly didn't get the paperwork. Why would you send it 10 times? Why would you not call them to confirm they received it after the 3rd time?? Why just keep sending it if they're not getting it?????? Your story does not make sense.

Problem 4) Where's the blame for the lawyer in this? He's your laywer right...he's working for you? Why is he not following up to make sure the insurance company has paid all the bills and why didn't he ensure they received the paperwork?

Problem 5) When you go to a hospital, it's your responsibility to pay them!! Granted, there may be coverage for the medical bills under an insurance policy as there is here, however, it's still your responsibility to take care of the bills. That's like saying I'm going to jack up my credit cards and use my tax returns to pay them off. If I don't get my tax returns early enough and my payment goes past due...I can't blame the IRS and I can't tell the credit card company to remove the fees because somebody else's money was going to pay for it.

Problem 6) This one piggy backs Problem 5. Why are you not angry with the hospital? Why didn't you explain to them that this was in conjuction with an auto accident and they should send the bills to the insurance company? And why did they send your account to collections if they knew the insurance company would pay for it eventually?

Your anger in this whole situation needs to be spread out over 3-4 different people and not just the insurance company. It's a little ridiculous that you're blaming them for everything that has gone wrong.

Problem 1) You were rear ended by someone who wasn't paying attention. Be upset with them for even hitting you.

DUH, I ALREADY AM

Problem 2) If this other person truly rear ended your vehicle, that's odd that her insurance company would try to say you backed into her. Did you have a police report to sustantiate your story? If it was your word against theirs, this is possible, but it would be your fault for not calling police.

no kiding, her insurance company paid ME 10,000.00 IM SURE THEY FIGURED OUT WHO'S FAULT IT WAS, AND YES THERE WAS A POLICE REPORT

Problem 3) Why would American Family pay ALL your other medical expenses, but not pay for the 2 measly ones of $34 and $300. That's pocket-change to them. I would imagine they truly didn't get the paperwork. Why would you send it 10 times? Why would you not call them to confirm they received it after the 3rd time?? Why just keep sending it if they're not getting it?????? Your story does not make sense.

BECAUSE THESE BILLS ARE SEPERATE. THEY ARE BILLED SEPERATLY FROM THE OTHER HOSITAL BILLS. THEY ARE FOR PRIVATE CARE DOCTORS WHO READ THE X-RAYS, AND THE PHYSICIAN WHO IS HIRED ON CALL FOR THE ER, BUT DOES NOT WORK FOR THE HOSPITAL. THEY ASSUMED WHEN THEY PAID OUT 7 GRAND FOR BILLS THESE WERE INCLUDED..THEY WERE NOT

Problem 4) Where's the blame for the lawyer in this? He's your laywer right...he's working for you? Why is he not following up to make sure the insurance company has paid all the bills and why didn't he ensure they received the paperwork?

YES HE IS, AND IM ALSO DEALING WITH THE FACT HE'S A DIP. BUT THATS IMATERIAL. IF YOU RECIEVED THE INFO, 10 TIMES AT THAT IT IS NOT MY JOB NOR MY LAWYERS JOB TO MAKE SURE YOUR DOING YOUR JOB.. SOUNDS LIKE YOU WORK FOR AFI HUH?

Problem 5) When you go to a hospital, it's your responsibility to pay them!! Granted, there may be coverage for the medical bills under an insurance policy as there is here, however, it's still your responsibility to take care of the bills. That's like saying I'm going to jack up my credit cards and use my tax returns to pay them off. If I don't get my tax returns early enough and my payment goes past due...I can't blame the IRS and I can't tell the credit card company to remove the fees because somebody else's money was going to pay for it.

THIS IS WHERE YOUR WRONG. KEY WORD IS MEDICAL LEIN. IT IS ONLY MY RESPONSIBILITY TO ENSURE THEY ARE PAID ***AFTER*** THE SETTLEMENT OF THE CASE. WHEN ITEMS ARE PUT ON A MEDICAL LEIN THIS ENSURES THE CREDITOR WILL RECIEVE PAYMENT FROM MY LAWYER, OR THE INSURANCE COMPANY. IT IS NOT MY JOB IF I GO TO A HOSPITAL TO MAKE SURE MY INSURANCE COMPANY KNOWS HOW TO CUT A CHECK. IT IS THEIR JOB. HOLD YOURSELF ACCOUNTABLE. THATS THE PROBLEM HERE...EVERYONE ASSUMES ITS SOMEONE ELSES JOB TO MAKE SURE THEY DO THEIRS RIGHT..BS!!

Problem 6) This one piggy backs Problem 5. Why are you not angry with the hospital? Why didn't you explain to them that this was in conjuction with an auto accident and they should send the bills to the insurance company? And why did they send your account to collections if they knew the insurance company would pay for it eventually?

DONT YOU THINK I DID THAT? BUT STUPID RETARDS AT AMERICAN FAMILY STILL DIDNT PAY. SUBSIQUENTLY THEY DONT HAVE MY INFO BECAUSE ITS BEING HANDLED BY AMERICAN FAMILY, BUT BY LAW THEY CAN REPORT ANY UNPAID BILL TO COLLECTIONS AFTER 180 DAYS. WHICH IS EXACTLY WHAT THEY DID.

Your anger in this whole situation needs to be spread out over 3-4 different people and not just the insurance company. It's a little ridiculous that you're blaming them for everything that has gone wrong.

WHY IS IT?? THEY DIDNT DO THEIR ***JOB*** IT IS NOT MY JOB, MY LAWYERS JOB, THEIR BOSSES JOB TO MAKE SURE THEY ARE DOING THEIR **JOB*** THATS WHAT THEY GET PAID FOR!!! IF I WAS COMATOSE HOW THE HELL WOULD I BE ABLE TO FIX THIS???!! I WOULDN'T. NOT TO MENTION THE FACT THAT THEY ****LIED**** WHEN THEY SAID ALL BILLS WERE PAID WHEN THE CASE WAS CLOSED IN JANUARY. IT WAS ONLY AFTER I PULLED MY CREDIT REPORT THAT I FOUND IT WAS A LIE. AMERICAN FAMILY IS THE ONE RESPONSIBLE FOR 99% OF THIS PROBLEM. IF THEY DID THEIR JOBS, AND PAID THE BILLS, THIS WOULD NEVER HAVE HAPPENED.

You sure like to do alot of name calling. Is this your tactic when someone doesn't agree 100% with you?

As I was trying to state, how can you expect American Family to do their job if they NEVER RECEIVED THE PAPERWORK...I.E. BILLS??

Like how I put that in caps like you do? Does it get the point across any better?

You even say it yourself. They assumed they were paid out already and they were not. Right there...listed under "Problem 3)" in case you have trouble finding it.

Another one of your points:

"THIS IS WHERE YOUR WRONG. KEY WORD IS MEDICAL LEIN. IT IS ONLY MY RESPONSIBILITY TO ENSURE THEY ARE PAID ***AFTER*** THE SETTLEMENT OF THE CASE. WHEN ITEMS ARE PUT ON A MEDICAL LEIN THIS ENSURES THE CREDITOR WILL RECIEVE PAYMENT FROM MY LAWYER, OR THE INSURANCE COMPANY. IT IS NOT MY JOB IF I GO TO A HOSPITAL TO MAKE SURE MY INSURANCE COMPANY KNOWS HOW TO CUT A CHECK. IT IS THEIR JOB. HOLD YOURSELF ACCOUNTABLE. THATS THE PROBLEM HERE...EVERYONE ASSUMES ITS SOMEONE ELSES JOB TO MAKE SURE THEY DO THEIRS RIGHT..BS!!"

It is your responsibility they are paid after the settlement. Forgive me because I don't know Nevada law, but it appears they gave 6 months to pay. Again, don't know how insurance companies can pay a bill they don't have because it never got to them?? Once the hospital did not receive payment from your lawyer or the insurance company, it becomes your problem again to pay the bill and they should've contacted you giving you a chance to pay before sending to collections.

Is it considered ***lying*** when they speak the truth to "the best of their knowledge?". Again, if they didn't have the bills, they couldn't have known there was outstanding debt.

The hospital didn't have your info? Really? Did they treat you as a Jane Doe? No name, address, phone #? Nothing?!?!? That's great!

As I stated in my closing arguement...your anger should be spread out across different individuals. I'm not saying you shouldn't be angry at American Family. Hell, I probably would be too if I was in your shoes. I was just simply pointing out the fact that your whole story is about how this insurance company is so terrible but it seemed to be a colaboration of mistakes behind everything.

I do not work for AFI but I used to get so tired when I worked in the field for people always pointing fingers at big companies. Not that I don't work in the field anymore, I can say how I really feel.

Granted, big companies make mistakes all the time, but when things aren't their fault people are quick to point the finger with their whiny sob story....poor me, poor me. This company sucks because they won't pay for my stupidity. (Doesn't apply to you because you were hit by the stupid person, but the next point does apply to you) Take some responsibility and quit pointing the finger. You are an adult who should know NOT to rely on other people to get things done for you...i.e. make sure paperwork gets delivered, and who is probably capable of following up with people to ensure things get done....i.e. call American Family to ensure they got the paperwork after faxing it 10x.

why is it my responsibility to make sure american family does their job? why is it my job to make sure my lawyer did their job? its not.. its my job to get better.

i think unless you have something informative to say, you should shut the hell up.

i have enough problems with idiots in my life, why add too it with your stupidity.

ps-im sure people move, and change numbers and whatnot...perhaps thats a reason why the hospital never sent anything...duhhhh (oh, and again its still not my job to update them, thats what my lawyer is for)

pps-i said they did in fact recieve the bills on time. so blaming AFI is my choice. they are a big company shitting on the little guys, and its dickheads like you that make it all possible. they actually called my lawyer and yelled at them for filing suit for not paying the bills in a timely mannor. thats right, im suing them, you know with all that proof i dont have ***rolls eyes***

here's a little bit of info for you: arguing on the internet is like playing in the special olympics...even if you win, your still a retard.

i think you have that retarded part down....

as for the caps thing, im not mad at you at all. i think your a moron...but im not mad. i mearly used caps so you could tell what i was replying to your stupidity....

OP Wendy, re-read what you have written. ANY TIME you receive medical care, you sign documents accepting financial responsibility. The medical provider may file your insurance, but it is up to you to make sure the payment is ultimately made. You have a classic victim personality. Take some responsibility for what has happened here, learn from it, and move on.

Well..... It would seem that the adjuster would be in violation of the Un-Fair Claim Practice. The adjuster would have to act on the medical bills that came across her desk with-in a timely manner, and in this case it appears that she did not. Your attorney should have known this and filed a complaint in court naming this carrier and the adjuster for this violation. Being an adjuster I have a very strict guideline when paying the insured's (your) claim.

In this case, the adjuster did not review the medical bills and pay them in a timely manner so there for the bills got sent to collection; you can show damages to the court by the amount that got reported to your credit report. I would speak to your attorney about a complaint he/she should file with the court on unfair claims practice.