• Report: #506010

Complaint Review: Geico

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  • Submitted: Wednesday, October 07, 2009
  • Last Posting: Thursday, October 08, 2009
  • Reported By: Anonymous — Morgantown West Virginia USA
Geico
1 Geico Blvd. Fredericksburg Virginia United States of America

Geico Geico Insurance Geico Refuses Student Discount Fredericksburg, Virginia


1Author 1Consumer 1Employee/Owner

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After five years with Allstate, I switched to Geico for a lower premium. Their quote included a student discount just like the one I had been receiving under Allstate since I was in high school. I am now a graduate student in college, and Geico claims that nine credit hours of graduate-level coursework does not make me a full-time student, so I am ineligible for the discount. It's funny that they didn't bother mentioning that when I told them that I'm a graduate student during the quoting process, since there are almost no  graduate students who take more than three courses a semester.

Now I'm paying more than I did under Allstate because my friendly Geico agent wasn't upfront about their discount rules. Thanks, Geico.

This report was posted on Ripoff Report on 10/7/2009 8:39:54 PM and is a permanent record located here: http://www.ripoffreport.com/car-insurance/geico/geico-geico-insurance-geico-re-6446e.htm.

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REBUTTALS & REPLIES:
1Author 1Consumer 1Employee/Owner
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#1 Ex-Employee

9 Units Is Considered Full Time For Graduate Students

AUTHOR: Ex-employee - Lakeland (USA)

You are correct in that you are entitled to the good student discount. For graduate students, 9 units is considered full time. You need to call and speak to a supervisor, manager, or call corporate to complain so they can fix this mistake. Many service counselors are unaware of this do to the poor training there.
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#2 Consumer Comment

I would switch my insurance..

AUTHOR: Inspector - Tobyhanna (USA)

Even if they give you the discount.  I wouldn't risk something so important to incompetent boobs.  What if they messed up your claim?  If this is an indication of things to come with this company, I'd switch fast.


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