autodoctor007 ebay seller sells obd scan tools for auto diagnosing repairs located in hong kong, china ebay obd and obii scantool scam Internet, Internet

11-06-09

Seller followed through roughly 30-36 hours later, he mailed me a link where I could download a good copy of software and appears to be working. I am satisfied, but disturbed that it takes this long for service, but answers immidiatly before the sale.

will be spending more time on the OBD this weekend since last weekend was shot waiting.

Dear earn-more-pay-more:

Hi! I am Daniel, the owner of the Ebay shop: AutoDoctor007 Trade Discount.

I just found your complaint here. One of my clients told me about this. He said he found this complaint when he do some search via keyword autodoctor007.

I am very sorry for your unhappy experience. And I appreciate your update about this report also. Please allow me to explain something to you and other clients here.

1. About the shipping time:

Generally we will ship the packet(s) in 24-48 days after getting your payment. What you paid is only ordinary air packet with tracking No. but not express mail. Also you know, I live in China and you live in USA. So it is very good situation that you got the packets in 10 days.

2. About the quality:

We tested every item before shipping. So we are confident with our items.

But occasionally, maybe the CD will be damaged on the way. Then we can provide a link to download the USB driver and software.

However, in very few cases, inappropriate operation or long-distance transport, are likely to damage the hardware also. We provide replacement services.

Almost all the clients can get the tool worked after communication. But that is not absolute. Generally we found the returned items are ok at all.

When working with computers there are MANY variables so one must take their time and really find out what's wrong...Usually it is not the hardware (solid state electronics) and the software. Due to the many variables involved in using such a device (vehicle makes, models, years, different OBD protocols, laptop OS, service packs, baud rates, COM ports etc.)

3. About response time:

For we live in different time zone, generally we can’t reply to you immediately. We promise to reply all emails or ebay message in about 12-24 hours. At most 48 hours. But occasionally, due to special circumstances, time will be longer.

And also you'd better sent your problem via ebay message. Sometimes the email will be lost.

4. Your lash made me progress.Thanks a lot! We will do our best to provide good products and good service for every client.

Businessman buy any of my items in large quantities, will get very good trade discount.

Welcom to my ebay store: AutoDoctor007 Trade Discount

http://stores.ebay.com/AutoDoctor007-Trade-Discount?_rdc=1

Thanks  for reading.  :)

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