• Report: #331600

Complaint Review: RPM Outlet RPMOutlet.com

Featured Ripoff Reports

Past Featured Reports

Ripoff Report Corporate Advocacy Program
Help support Ripoff Report. Donate today.
Ripoff Reports Legal Ads

Ripoff Report Legal Directory

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Friday, May 09, 2008
  • Last Posting: Wednesday, June 04, 2008
  • Reported By: — La Vergne Tennessee
RPM Outlet RPMOutlet.com
11821 S.Sam Houston Pkwy. W. Houston Texas 77031 U.S.A.

RPM Outlet RPMOutlet.com RPMOutlet ripped me off! Houston Texas


1Author 0Consumer 1Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Arbitrate
    Set The Record Straight!
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
Amongst other things, I bought a SCT X3 with their "custom long tube header" tune for it for my GT500. The custom tune AND the standard tune threw trouble code P0605. Research showed that was a simple fix, so I asked for it to be corrected. They sent me a file that couldn't be loaded into the X3. I reported it and they sent me another tune. That file wouldn't load into the car's computer, so I reported it again. They sent me another tune which also wouldn't load into the car. I had to go to SCT's tech support, (who are supposed to only support the dealers), to have them fix the standard performance tune to prevent the code, but they were unable to fix the custom tune for which I paid extra. I explained this to RPM Outlet and was told I would be refunded the money. Over a month has gone by and no refund. They also do not answer emails requesting a status on the refund for over a month. I have since searched the web to find volumes of bad experiences with this company. One reports starting a class-action suit against them. STAY AWAY FROM RPMOUTLET!

Steve
La Vergne, Tennessee
U.S.A.

This report was posted on Ripoff Report on 5/9/2008 9:36:19 AM and is a permanent record located here: http://www.ripoffreport.com/car-parts-accessories/rpm-outlet-rpmoutlet/rpm-outlet-rpmoutlet-com-rpmou-2a5za.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on RPM Outlet RPMOutlet com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Arbitrate
Remove Reports?
No! Better yet! Arbitrate to set the record straight!
REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

In response to the issue at hand

AUTHOR: Hollowheart - Houston (U.S.A.)

SUBMITTED: Wednesday, June 04, 2008

We here at RPM Outlet work very hard to try and keep all items in stock and shipped to the customer in a timely manner. We also have a newly reconstructed customer service department ready to handle any issues that a customer may have. However, as found with all buisnesses, considering the high volume of orders coming in and going out, there is bound to be a few unsatisfied customers. We do strive for total customer satifaction, and work very hard to resolve any issues a customer may have. For every dissatisfied customer there are a thousand satisfied customers. Unfortunately, there are little or no forums or websites designed for people to post positive information. Don't take their word for it, come and find out for yourself how wonderful RPM Outlet is for your aftermarket performance car needs.
Respond to this report!
What's this?
Ripoff Report Verified Safe

Advertisers above have met our
strict standards for business conduct.

Ripoff Report Legal Directory