I see that some years ago you experienced what you believed to be misleading information when considering Trimline of Reno for a window tinting job. I can assure you that we never deal with our customers in the way that you have described and we always adhere to specific price quotes that we make to customers over the phone. If we had gotten a complaint from you we would have been happy to sort the situation to your satisfaction.
There is a possibility that we had an employee operate outside of our guidelines, but I can assure you that he would no longer be working here. Our reputation for customer service over 30 years in the Reno area is impeccable, and we take these complaints seriously.
Please visit our website at http://www.trimlineofreno.com to find out more about our commitment to service.
Thank you