• Report: #719178

Complaint Review: Dollar Rent A Car

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  • Submitted: Monday, April 18, 2011
  • Last Posting: Friday, April 29, 2011
  • Reported By: cperk — Stratford Connecticut Virgin Islands (US)
Dollar Rent A Car
Orlando International Airport Orlando Florida United States of America

Dollar Rent A Car Trained Con Men take your money Orlando, Florida

*Consumer Comment: No, I'm not perfect,...


2Author 4Consumer 0Employee/Owner

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Rented a car from Dollar on 4/2/11 to 4/8/11 at Orlando Intl. Airport. Clerk at the desk asked if I wanted insurance to which I declined. He then rushed me through the POS screens telling me to keep hitting next until the signature appeared. I trusted him, which was a mistake. I later found a $179.18 charge on my credit card. I contacted dollar and was rudely told that I signed for it so I'm responsible. That may be true, but this appears to be a scam they run on countless tourists. Everyone knows how rushed it is at the airport, and how they want to push you out to get to the next customer. While I may not get my money back, I feel it is my duty to have this practice looked into.

This is a scam that must bring in a lot of money for Dollar, as not too many people have the time to check the transaction while at the counter. My daughter also rented a car from Dollar at the same time, she too declined the extra insurance, was rushed through like I was, and ultimately was also charged $179.18. Multiply this by who knows how many unsuspecting tourists Dollar is scamming, they must be realizing heavy profits. I filed a complaint with the Florida Attorney General, and see on their web site they already have an investigation on Dollar for other unscrupulous charges. I urge everyone who's been ripped off by Dollar to file a complaint. They're nothing but thieves.

This report was posted on Ripoff Report on 4/18/2011 5:40:51 PM and is a permanent record located here: http://www.ripoffreport.com/car-rentals/dollar-rent-a-car/dollar-rent-a-car-trained-con-6d7c8.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

I'm sorry,...

AUTHOR: Brian - Noblesville (United States of America)

I must have missed the part where the clerk from Dollar had a gun to your head.  What, no gun, then you allowed him to rush you.  Always read what you're signing.  Everytime I rent a car, I check the rental contract thoroughly.  I don't care how annoyed or irritated the clerk gets when he tries to rush me.  I also make sure they document all pre-existing damage to the vehicle.  As for them being thieves, you and your daughter are the ones that allowed it to happen.
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#2 Consumer Comment

Dollar Rent A Car is a scam

AUTHOR: Elizabeth Wheatley - Morrisville (United States of America)

I also just recently had a negative experience with Dollar.  I was originally charged $305 for insurance and surcharges (after already pre-paying $270 for the week), and then found out I was being charged an extra $100 after I had already dropped the car off because they said I did not drop off the car in the right location (although I have it in writing) When I spoke to Dollar Rental, I just said "Fort Lauderdale" as I had picked up the car at Tampa Airport, so it would stand to reason I would drop it off at Fort Lauderdale Airport.   On top of all this, my bank statement has two charges (the original $305 and $402.47).  They have both charges on my account and will not credit my account and take off the second charge until they "investigate" it.   I think I will look up Florida Attorney General's office, also.   I feel like I have been mugged. 
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#3 Update By Author

Glad you're perfect

AUTHOR: cperk - Stratford (Virgin Islands (US))

Well I'm glad your perfect, but then again, you must be reading rip off report for some reason.
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#4 Consumer Comment

DOLLAR RENT A "CAR"

AUTHOR: mr rik - miami (USA)

REALLY SUX!

I JUST FOUND 42 REPORTS ON THESE MOFOS!
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#5 Consumer Comment

No, I'm not perfect,...

AUTHOR: Brian - Noblesville (United States of America)

but I don't let clerks and salesmen push me around either.  I do everything I can to watch out for my best interests.  That includes paying attention to the details in contracts and agreements that I sign.  I'm not saying what Dollar RAC did was right, but some of the fault lies with you too.  You need to learn to stand up for yourself.
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