• Report: #527008

Complaint Review: Carriage Express Car Wash

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  • Submitted: Saturday, November 21, 2009
  • Posted: Saturday, November 21, 2009
  • Reported By: Edward — St Petersburg Florida USA
Carriage Express Car Wash
1711 East Fowler Avenue Tampa Florida 33612 United States of America

Carriage Express Car Wash rude service almost damaged my vehicle Tampa, Florida


1Author 0Consumer 0Employee/Owner

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On Saturday, 21 November 2009 I took my car to Carriage Express Car Wash to get my car washed.  This is a car wash where you get to ride through.  After what I have been through with one of their employees I will think twice before I ever go back there.

After getting the car vacuumed (it is self service) I went to pay for the wash that I wanted.  Once I got up to the car wash entry I aligned my vehicle in a straight line so that it can go into the conveyor belt.  The employee on duty got very aggressive with me and became verbally abusive with me for no reason; after all, trying to align your car with the car wash conveyor belt is a very tight turn at this car wash.  Furthermore, the employee was trying to make me turn my steering wheel the other way to a point where my car could have become damaged in the conveyor belt.

The employee's aggressive behavior towards me resonated in my mind even after I left the car wash.  I had my receipt with the phone number and I called later on in the day to attempt to speak with the manager about the employee's behavior towards me; when I called I politely asked to speak to a manager and I was hung up on.

If Carriage Express Car Wash wants to remain in business it needs to better respect the needs of its customers.  I have attempted to resolve this issue by contacting the manager to express my concerns regarding how I was treated; however, due to the treatment I received I will be taking my car washing business elsewhere and this report on Ripoff Report is well justified.

This report was posted on Ripoff Report on 11/21/2009 5:48:36 PM and is a permanent record located here: http://www.ripoffreport.com/car-washes/carriage-express-car/carriage-express-car-wash-rud-63c26.htm.

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