Report: #830113

Complaint Review: empire Today -Todays Sales

Submitted: Saturday, January 28, 2012
Last Posting: Monday, January 30, 2012
Reported By: CJ — HArtford Connecticut United States of America

empire Today -Todays Sales

Northlake Ill Nothlake Illinois 60164 United States of America

Phone:
Web:
Category: Carpet & Tile Installers

empire Today -Todays Sales Untrained installers, firing of disabled people, illegal employment practices- should be out of business Nothlake , Illinois

*UPDATE Employee: ET Customer Support

1Author 0Consumer 1Employee/Owner

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This company in it's entirety is a sham. Tried to put down thin as paper padding, (though we had paid for highter quality) had to return to get what we bought because we noticed! Left and inexperienced non-English speaking person to do the work. RUN FORREST RUN!! Do NOT let the salesman in the house.

This report was posted on Ripoff Report on 1/28/2012 5:10:04 AM and is a permanent record located here: http://www.ripoffreport.com/carpet-tile-installers/empire-today-todays/empire-today-todays-sales-un-0f201.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:

1Author 0Consumer 1Employee/Owner

Updates & Rebuttals

#1 Employee

ET Customer Support

AUTHOR: Business Response - Northlake (USA)

SUBMITTED: Monday, January 30, 2012

We’re very sorry to hear that you were not satisfied with your installation experience. We always want to address any concerns that our customers have, so we’d like to discuss this with you further. Unfortunately, we were unable to locate your account from the information provided here. If you’d be willing, please call us at 888-588-2315 x4195 or email us at customersupport@empiretoday.com, and we’ll reach out to you to work towards a resolution. Thank you. Rebekah Clerk, National Customer Service Manager