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  • Report: #415586

Report: Maximum Platinum / Platinum Service

Category: Cash Services

Maximum Platinum / Platinum Service Unauthorized debit/ supposed Membership fee Carson City Nevada

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Maximum Platinum / Platinum Service

Phone:  800-9728094
Fax:  
2533 North Carson St 4077
Carson City, Nevada
U.S.A.

Submitted: Saturday, January 24, 2009

Posted: Saturday, January 24, 2009
Reported By

Wheelersburg, Ohio

Tracked down an unauthorized debit on my account to this company. Their customer service Representative stated I had visited their website and filled out an application for membership said they sent me an email stating I had a limited amount of time to cancel before my account would be debited. Can't seem to find a website for this company. I guess the only way you can access it is apply for a cash advance loan through a service that then sends your information to who only knows where in an attempt to find loan for you. I have had the occasion where I have been sent to" approved for credit line up to 10,000 " to find out it is for their online merchandise. But I have Never signed a contract with these companies and Never knowingly authorized them to debit my account for money I don't have.

As for receiving an email from this company. never got one , even went back and looked at deleted spam mail and couldn't find one. I was told their membership fee is non refundable. I don't see how this practice could be legal. I am contacting the Attorney Generals for the states this company has addresses for. I have contacted the Better Business Bureau. They have multiple complaints about this company also. Consumer Beware , Don't Apply For an Internet Payday Loan through a company that in itself is not a lender.

Foolmeonce
Wheelersburg, Ohio
U.S.A.
*EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: “we could not do anything for you” or “you waited too long; it has been more than 60 days”.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.




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