Rip-off Report REVIEW / U.S. Beef strives for 100% total customer satisfaction or your money back U.S. Beef joins Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business.When a company or individual joins the Rip-off Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Rip-off Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this—by working closely with the company or individual to resolve any disputes, Rip-off Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.By Ed Magedson - Founder, Rip-off Report
U.S.Beef approached Rip-Off Report with the intent of wanting to resolve any customer issues and reports posted on Rip-off Report. In fact, U.S. Beef had already tried to contact the authors of the reports. In most cases if you view the reports, the customers actually retracted their statements with new positive reviews of how U.S. Beef made everything right for them.
The few reports where no customers retracted their comments are reports where U.S. Beef has been unsuccessful at reaching the authors. Part of the Corporate Advocacy Program, Ripoff Report emails all customers from the past so the member business can make things right with everyone from the past. One report was found to be posted by disgruntled ex-employee. The one customer that did contact us back at Ripoff Report stated she was very happy, that the company came to their place of business and replaced all their product and even gave them more than their original order and U.S. Beef insisted on not charging for anything.. It seems that prior to becoming a member of the Corporate Advocacy Program, US Beef has gone through great lengths to make sure they try and resolve any and all customer issues. U.S. Beef has joined the Corporate Advocacy Program because they want customers to know they are serious about their customer service commitment and the assurance that they will always have the opportunity to resolve any and all customer issues. “We all know how quick consumers today are quick to complain..!” They never want their customers to feel like they weren’t taken care off. US BEEF also stated “U.S. Beef strives for total customer satisfaction and stands behind their product and service.” .. they stated, “Please tell anyone to contact Rip-off Report if they feel our company did not do right by them.
U.S. BEEF CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS“ U.S. Beef delivers quality U.S.D.A. inspected meats and seafood at bulk wholesale prices. The grocery stores cannot match our value, selection, and service.
U.S. Beef Statements from the ownership team. “ The ownership team at U.S. Beef would like to thank you for taking the time to review our company. U.S. Beef provides free home delivery of high quality U.S.D.A. inspected meats and seafood. All our products are 100% guaranteed for a full year for taste tenderness and against freezerburn. Pick up a pack from any sales representative from an authorized distributor and discover why our customers buy from us again and again.
QUALITY PRODUCTS Read about U.S. Beef’s no hassle, 100% money back guarantee. ....“ At U.S. Beef we pride ourselves in delivering the highest quality U.S.D.A inspected meats that your family will enjoy throughout the year.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .As stated above, U.S. Beef is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while dealing with their business.
After speaking with ownership at U.S. Beef and emailing anyone who filed a complaint in the past, Rip-off Report is proud to give U.S. Beef a positive Rating. U.S. Beef made efforts to ensure that all customers were satisfied and the ownership team assured Rip-off Report that the business has an improved business model that features customer satisfaction as the top priority.
The ownership group stated “We improved the quality of our product line and have upgraded our technology to more efficiently handle any customer question or concern. We hired a full time customer service coordinator that oversees all aspects of our customer service department and reports daily to ownership. We value our customers above all else, and look forward to continually improving so that their experiences with U.S. Beef remain strong, consistent, and positive”.
STATED IMPROVEMENTS FROM U.S. BEEF.They have upgraded the quality of their technology to more efficiently handle any customer question or concern. . “We hired a full time customer service coordinator that oversees all aspects of our customer service department and reports daily to ownership.
U.S. Beef is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.”
“At U.S. Beef, every purchase comes with a full one year one year guarantee for taste, tenderness, and against freezer burn. If a customer is dissatisfied for ANY reason, U.S. Beef will happily replace or exchange any item a customer is dissatisfied with. A U.S. Beef customer care representative will travel to the customer’s home, office, or business to make exchanging the product simple, convenient, and painless.”
.. “ U.S. Beef delivers quality U.S.D.A. inspected meats and seafood at bulk wholesale prices since 1996 with a full one year guarantee for taste tenderness and against freezerburn..*Any consumer not receiving satisfaction from a member of Rip-off Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com
This kind of dedication to customer service means that U.S. Beef will do whatever it takes to make sure their customers are properly taken care off.
In the future, if anyone has any complaints or concerns with U.S. Beef, you are invited to contact them directly via email: customercare@unitedstatesbeef.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company’s response and to insure customer satisfaction).
As always, Rip-off Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with US Beef or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Rip-off Report’s Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com
..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel safe confident and secure when doing business with U.S. Beef. .
Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business.Here's why.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about U.S. Beef Commitment to Excellence and Consumer Satisfaction. ....Consumers should feel safe, confident and secure when doing business with any member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
Written by,
..Corporate Advocacy Business Remediation and Customer Satisfaction Program team. .
A program that benefits the consumer and assures them of complete satisfaction and confidence when doing business with a member business.------------------------------------------------------------------
Sincerely,ED Magedson – Founder
EDitor@RipoffReport.com
www.ripoffreport.com a Worldwide Consumer Reporting News Agency
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