• Report: #832312

Complaint Review: AT&T

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  • Submitted: Wednesday, February 01, 2012
  • Posted: Wednesday, February 01, 2012
  • Reported By: mandy8403 — Portland Oregon United States of America
AT&T
208 S. Akard St. Dallas Texas 75202 United States of America

AT&T DINGED THREE TIMES FOR THE SAME THING!!! Dallas, Texas


1Author 0Consumer 0Employee/Owner

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So I signed up with AT&T online. Within the "30 day buyer's remorse" I returned my two lines to a local corporate store. I first got a bill for $236. I called customer service to see why this was - because the guy I returned my phones to said I owed nothing.



I was told "I'm sorry ma'am, you actually owe $19.91 for data usage." Note: I upgraded the data halfway through my 30 days. So okay, I'm cool with that.



Then I get a phone call from AT&T Mobility asking if I'd sent the phones in because one was not in their system - sorry guys, I physically turned them in to Phillip at your Corporate Store that YOU sent me to.



Got that cleared up.



NOW I'M GETTING CALLS SAYING I OWE $258. This is for the "$236" I don't owe, and some other miscellaneous charges they can't explain - I was told to wait for my revised bill on February 28th to figure out how much I actually DON'T owe. 



These people are slimeball idiots! 

This report was posted on Ripoff Report on 2/1/2012 10:35:27 AM and is a permanent record located here: http://www.ripoffreport.com/cellular-phone-companies/at-t/at-t-dinged-three-times-for-t-c7a70.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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