Cellular-Blowout / Josh Jablonski Order product that I never received and they will not refund money Agoura Hills California

Ordered products on 4/14/08. On 4/23/08 I received email product on backorder. 4/26/08 I received another email product on backorder, 5/14/08 - email still on backorder. 5/14/08 I emailed advising I wanted a refund. I called numerous times prior with no response to the messages I left and nothing but a recording. No actual person to talk to.

5/20/08 I emailed again wanting a refund. 5/23/08 - email product still on backorder. 6/3/08 I received an email product on backorder. The emails being sent of course are a generic email for which you can not reply to. I filed a complaint with the BBB then I receive an email from Josh Jablonski ( Your products are on backorder at the moment, we should be receiving them shortly. You can choose to wait or cancel the order. sorry for the inconvenience.) I responded that I want to cancel.

Josh then advises ( This order has been canceled and a refund will be issued in 10-14 business days. You will receive an email with the details of the refund transaction once it is placed. Thank you.) Still have not received a refund nor will he or anyone response to my emails. The BBB states there is really nothing they can do since Cellular Blowout is not a member of the BBB. They did infact advise me to contact the States Attorney General's Office and/or the Federal Trade Commission.

Stephanie
Bonham, Texas
U.S.A.