Report: #556874

Complaint Review: Lettalk.com

Submitted: Tuesday, January 19, 2010
Posted: Tuesday, January 19, 2010
Reported By: Richard — United States of America

Lettalk.com

Internet United States of America

Phone:
Web: www.letstalk.com
Category: Cellular Phone Companies

Lettalk.com Rebate is a scam. They will not honor rebates!!! Do not order from them. Internet

1Author 0Consumer 0Employee/Owner

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I ordered a cell phone from letstalk.com back in early 2009, and re-newed my cellphone contract with my service provider. In renewing through letstalk.com and purchasing the specific phone, I was entitled to a $100 rebate -- provided I followed their instructions, i.e., mail in rebates in specific time frame, and include all documentation. I complied.

After several months on waiting for my rebate to arrive, and contacting their on-line customer service, I still had not heard anything. So I called their customer service department. Much to my dismay, their customer service said that I was not eligible for a rebate as per their records, I had mailed in the rebate too late and thus ineligible. However, I know for a fact that I had sent in the rebate with plenty of time as I remember specifically mailing the rebate form at the post office, and making sure it had a post mark date.

This is completely unethical as to what they are doing. I have ordered from them a few times in the past, and was planning on doing so again, but will not do so ever again in the future. They have lost me as a customer, and I will definitely not recommend them to anyone I know who want to order a new cellphone/upgrade a service.

This report was posted on Ripoff Report on 1/19/2010 2:21:30 PM and is a permanent record located here: http://www.ripoffreport.com/cellular-phone-companies/lettalk-com/lettalk-com-rebate-is-a-scam-8de84.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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