• Report: #90812

Complaint Review: MCI

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  • Submitted: Monday, May 10, 2004
  • Posted: Monday, May 10, 2004
  • Reported By: — tampa Florida
MCI
MCI.com Internet Nationwide internet U.S.A.

MCI Worldcom ripoff random billing Internet Nationwide


1Author 0Consumer 0Employee/Owner

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MCI Worldcom switched me to a "random billing" plan without my permission or request. My long distance bills went from $30/month to $150-$250. Since I had my bills automatically charged to my credit card I had to pay hundreds of dollars extra over a period of three months. I called customer service but they were not able to help. They claimed that I had to deal with the "random billing" department myself since they did not have their number. Since customer service did not have their number I had to write letter after letter requesting my refund. All I got back were anonymous post cards saying that I had made the calls from my phone and was resonsible for the charges.

They finally refunded my money when I threatened to report them to the FCC!

Bottom line..... REPORT THEM TO THE FCC!

Craig
Tampa, Florida
U.S.A.

This report was posted on Ripoff Report on 5/10/2004 7:24:21 AM and is a permanent record located here: http://www.ripoffreport.com/cellular-phone-companies/mci/mci-worldcom-ripoff-random-bil-ef5x8.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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