Report: #205247

Complaint Review: Power Trade

Submitted: Wednesday, August 09, 2006
Last Posting: Monday, June 16, 2008
Reported By: — Boulder Colorado

Power Trade

5182 Brook Hollow Pkwy, Ste E Norcross Georgia 30071 U.S.A.

Phone: 678-990-5253
Web:
Category: Cellular Phone Companies

Power Trade ripoff Palm One Trade, in Program Norcross Georgia

1Author 1Consumer 0Employee/Owner

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As part of a Palm One Trade-In program, I traded in my Palm Treo 650 for a $150 refund in early June 2006. The trems and conditions of the contract state that the $150 refund would be issued in 30 days from the return date. SInce I returned my Treo 650 on June 4th, I have not yet received my refund. After multiple calls to Palm One, Market Velocity and Power Trade, I have been given the run-around and no substatntial answer as to when or if my refund is being issued. I no longer have my Treo 650 or my refund money.

Jodi
Boulder, Colorado
U.S.A.

This report was posted on Ripoff Report on 8/9/2006 10:28:45 AM and is a permanent record located here: http://www.ripoffreport.com/cellular-phone-companies/power-trade/power-trade-ripoff-palm-one-tr-84y58.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

CEO Contact Information for PowerTrade

AUTHOR: Bryan - Colorado Springs (U.S.A.)

SUBMITTED: Monday, June 16, 2008

I had similar problems a couple years ago (Feb 2006) when I traded in a laptop through Market Velocity who uses PowerTrade as their vendor. After making a tremendously big stink and essentially came short of harrassing the people that answer the phones at PowerTrade, my call was finally put through to the CEO who to his credit, took care of the problem and overnighted me the money they had owed me since November, 2005!

If anyone has similar issues with PowerTrade, might I suggest they contact CEO Paul Robinson:

Paul Robinson
Chief Executive Officer, PowerTrade
Direct: 678-990-5253 Ext 222
Cell: 678-665-0301
Fax: 678-623-3334
probinson@powertradeus.com