T - Mobile unathorized withdrawl caused several overdraft fees Internet

 T-mobile made an unathorized withdrawl from my account of 240 dollars. This withdrawl caused me several overdraft fees about 9

  I contacted there customer service and they admitted the 240 dollars was unathorized and they would refund it. They also said they would refund the overdraft fees however they decided that the overdraft fees where before the withdrawl. I tried to explain the math and walk them through the fees

 This was several days ago and I have still not recieved my refund and they have no intention of paying for the overdraft fees they caused

From the beginning there phone was defective there coverage is terrible and my basic phone features are not working correctly stay away from t-mobile they have done me wrong made promises they later reniged on and cost me about 350 dollars and I work hard for my money I have had to borrow gas money to get to work and spent hours on the phone with them trying to correct the situation

 Every rep says something different and no one can answer my questions or concerns or adequatly address my problem