Please use our support form if you have any difficulties or wish to contact us
  • Report: #485425

Report: Virgin Mobile USA

Reported By: PKIPO (Flower Mound Texas)

USA

Virgin Mobile USA Poor customer service no refunds offered cannot transfer money as promised Nationwide

...

Report & Rebuttal
1Author 0Consumer 0Employee
Respond to this report! What's This?
Victim of this person/company? What's This?

Virgin Mobile USA


Nationwide
United States of America
Phone:  
Web Address:  

Category: Cellular Phone Companies


Submitted: Tuesday, August 25, 2009

Posted: Wednesday, August 26, 2009

We purchased a $90 1-year card and a new $20 phone which lasted for 1 year before we had to add funds, so after the 1 year we added another $90 1 year card and within a month they deactivated our phone as there was either another phone with the same ESN or the other customer gave the incorrect ESN.  Now we keep getting the run around and they are telling us that they cannot transfer the $90 to the new phone we just purchased which we were told that we could.  Had we known what a problem it was going to be trying to get our money transferred we would have just purchased a phone from a different company and washed our hands of Virgin Mobile.


 




Click Here to read other Ripoff Reports on Virgin Mobile
Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

What's This?  Search Tips
Report & Rebuttal

Respond to this report! What's This?
Victim of this person/company? What's This?
Repair Your Reputation What's This?


Ticket Feeder Looking for premium tickets?    Concert Tickets | Sports Tickets | Theatre Tickets     just visit www.TicketFeeder.com

Ripoff Report Verified Safe
Video Spotlight
Ripoff Report VideoData recovery scams over charge and steal private data from broken hard drives.

Play Video
Ripoff Report VideoLoan modification offers risk for those facing foreclosure. Don't pay up front!

Play Video
Ripoff Report VideoQuestionable pyramid scheme takes advantage of consumers.

Play Video
Ripoff Report VideoCompanies steal from your bank account. Find out how.

Play Video

Ripoff Report Corporate Advocacy Program
Help support Ripoff Report. Donate today.
What mortgage brokers don't want you to know
Thank You

Read how Ripoff Report saves consumers millions.