Mr. Coleman is blatantly lying. If Mr. Coleman had an “automatic concern of racism to begin with” then why did he use the limousine longer then his original reservation?! Why would you continue using a service if there was racism? There was absolutely 100% NO racism involved and Mr. Coleman knows this and should be ashamed of himself for even suggesting this. The way that Mr. Coleman rants and raves about “your kind to know that you have no origin” and “everything you do is done better by a black man or black woman” sounds to me as if Mr. Coleman is the one who has a problem with the different races!
Per our terms and conditions, we do not allow the privacy divider to remain up. Mr. Coleman became belligerent when told he could not put the divider up. His response was “what if I’m back here with a woman.” Our response was that was exactly why we do not allow people to put the divider up and for the reason that sometimes people want to do illegal things in the back.
We are sorry, but we do not allow people to have sexual relations in our limousines, it is unsanitary. We feel that this may have been a turning point in Mr. Coleman and his friend’s actions for later on in the night. We feel that the damage done to the vehicle was in retaliation to Mr. Coleman not getting what he wanted.
In actuality, Mr. Coleman and his friends defaced and vandalized the property of NY 54 Limousines by burning cigarette holes in the carpet of the limousine and by URINATING in the limousine. Mr. Coleman, how would you feel if someone came to your house and urinated on your couch and carpet? Wouldn’t you want those items replaced if you could not get them back to their original condition? You claim that you did not “expressed any form of defiance or immaturity all night.” Yet you and your friends are the ones who not only disrespected someone else’s property but continually used the “N” word and the “F” word all night long. You never waited for an hour outside as you claim, we keep a complete time log of exact times and places that you attended all night long and you even signed off on that as accurate at the end of the night. You signed all of our contracts and the chauffeur even explained them to you. You were charged because you used our limousine service, you used additional hours beyond your original reservation, there was smoking in the vehicle which we don’t allow and states so in bold, capitalized letters in the contract, plus 2 burn holes in the carpet, you and/or one of your friends not only urinated on the seats and carpet, but also left some in a Styrofoam cup as a gift for us. We had to take that vehicle out of commission the next day because there was such excessive cleanup that we could not rent it to the intended party, therefore losing income. We have also had to order new carpets because we cannot successfully remove the stench or the urination in the vehicle. Anyone in their right mind knows how difficult it is getting the smell of urine out of anything.
For your information, the posts above are not from NY 54 Limousines so please don’t accuse us of writing those. You are the one bringing race into this, not us. When you called to make your reservation, we did not know your race and even now do not care what your race is, it doesn’t have anything to do with the fact that you defaced and disrespected somebody else’s property. You signed our terms and conditions and because of you and your friends damages you need to take responsibility for your actions.
For anyone who knows the owners and/or employees of NY 54 Limousines would know that the racism accusation is so completely FALSE and untrue that it is almost comical! Mr. Coleman is just slinging wildly false accusations all over just because he doesn't want to take responsibility for his and his friend's actions. It's disgusting and revolting that Mr. Coleman feels the need to play the "race card" In my opinion, it devalues and disrespects the people who really do encounter racism. I think that by reading Mr. Coleman's rantings, it is proof enough who the real racist is. NY 54 does not care what origin somebody is or the color of their skin. We have catered to not only regular people, but numerous celebrities, sports players, sports teams, CEO's, etc. We have high quality cars that are all current body styles and are kept immaculately cleaned and maintained.