• Report: #322648

Complaint Review: Optical Insight

Featured Ripoff Reports

Past Featured Reports

Ripoff Report Corporate Advocacy Program
Help support Ripoff Report. Donate today.
Ripoff Reports Legal Ads

Ripoff Report Legal Directory

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Monday, March 31, 2008
  • Last Posting: Thursday, June 19, 2008
  • Reported By: — Jersey City New Jersey
Optical Insight
7 Hanover Square, NY New York 10004 U.S.A.

Optical Insight Defective glasses and incorrect prescription; Extremely rude behavior NY New York


1Author 0Consumer 1Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Arbitrate
    Set The Record Straight!
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
I purchased prescription glasses from Optical Insight, NY based on prescription from their inhouse optometrist Dr Antonia Siciliano. I started getting persistent and repeated headaches when i used these glasses. After about 10 days of using these glasses, i approached Dr Siciliano - she said the prescription was right but the glasses were incorrectly made. When i asked for a refund - the owner Jeffrey Bildweld started screaming and used unprofessional language and said there would be no refund and i could go do my worst. Unbelievable ripoff!!

Ak
Jersey City, New Jersey
U.S.A.

This report was posted on Ripoff Report on 3/31/2008 4:18:49 PM and is a permanent record located here: http://www.ripoffreport.com/city-governments/optical-insight/optical-insight-defective-glas-bfcg5.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Optical Insight

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Arbitrate
Remove Reports?
No! Better yet! Arbitrate to set the record straight!
REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Response to complaint about Optical Insight and Dr Antonia Siciliano RE: "Defective Eye Glasses"

AUTHOR: Donna - New York (U.S.A.)

SUBMITTED: Thursday, June 19, 2008

My name is Donna and I am an employee at Optical Insight. I would like to formally respond to the former complaint posted by A.K. from Jersey City.

We at Optical Insight have a great reputation for remedying any problems which may arise at times due to the nature of this business. While we cannot please everyone, we do our utmost to satisfy every patient by working with them to ensure that they are comfortable with their new glasses. If at anytime a new pair of glasses do not work for a patient, then we at Optical Insight will honor the patient's word, recheck for any error and refabricate a new pair of lenses at no cost. We do not, however, give any refunds due to the nature of custom made work.

We apologize if there are any misunderstandings, but we really do strive to make everyone happy.
Respond to this report!
What's this?
Ripoff Report Verified Safe

Advertisers above have met our
strict standards for business conduct.

Ripoff Report Legal Directory