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  • Report: #462689

Complaint Review: Wu-yi Source

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  • Submitted: Thursday, June 18, 2009
  • Last Posting: Tuesday, August 04, 2009
  • Reported By: — Sherwood Park Alberta
Wu-yi Source
11 Athabascan Avenue Sherwood Park Alberta T8A 6H2 Canada

Wu-yi Source SCAMMED ME!! Sherwood Park Alberta


1Author 0Consumer 1Employee/Owner

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i got a free trial of their awful tea and was charged 60 dollars for it. I was also charged over 20 dollars from other products that this company also scams you with. I called to cancel and they kept charging me for 3 months. Tried to call the other phone line for insider secrets and weightloss e package and could never get a hold of anyone EVER.

I did some research and I found out that the owner of these companies is Jesse Willms. He has owned many internet scam companies. He used to sell counterfeit software and was sued by Microsoft and Symantec.

I have found out that Jesse Willms lives in Sherwood Park Alberta, Canada. I talked to somebody that I went to high school with who knows Jesse. He hates the kid. He also, gave me his phone number. His personal phone number is 780-498-1624. If any of you want to get a hold of this guy, you can call that number. I guarantee it works, because I called him and he left me a rude reply saying, SHOULD HAVE READ THE TERMS AND CONDITIONS SUCKER!! then he had a smug laugh and hung up on me.

Kevin
Sherwood Park, Alberta
Canada

This report was posted on Ripoff Report on 6/18/2009 2:17:04 PM and is a permanent record located here: http://www.ripoffreport.com/city-officials/wu-yi-source/wu-yi-source-scammed-me-sher-29dda.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Hello,

AUTHOR: Shalyn R. - Las Vegas (U.S.A.)

SUBMITTED: Tuesday, August 04, 2009

Hello,

I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in
the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process.

We appreciate your concerns.

Respectfully,
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