• Report: #735812

Complaint Review: Red Rock Financial Services

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  • Submitted: Wednesday, June 01, 2011
  • Last Posting: Tuesday, January 24, 2012
  • Reported By: Justme — Sparks Nevada United States of America
Red Rock Financial Services
9740 S. McCarran Blvd., Suite 102 Reno Nevada 89523 United States of America

Red Rock Financial Services Homeowners Association Collection Agency Due process denied, excessive fees, heavy handed Reno, Nevada

*Consumer Comment: A Blighted Ghost-town and State


1Author 2Consumer 0Employee/Owner

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Red Rock Financial Services placed a lien against my home because of a $78.00 debt due to my homeowners association, Eagle Canyon Homeowners Association. 

The total lien was in excess of $600 based on additional fees, penalties, whatever.

 To date, I have not received accounting for the fees and was really shocked to learn of the additional fees and the lien.  

Wow, process is scary.  Nothing sent certified mail!!!  I found out because I was cleaning out my purse and came across bill by mistake and made a phone call... YIKES.
 

This report was posted on Ripoff Report on 6/1/2011 10:15:38 PM and is a permanent record located here: http://www.ripoffreport.com/civil-rights-violators/red-rock-financial-s/red-rock-financial-services-ho-63a6f.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 2Consumer 0Employee/Owner
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Response from Red Rock Financial Services

AUTHOR: Red Rock Financial Services - Las Vegas (United States of America)

Red Rock Financial Services is committed to providing ethical and honest collection services to homeowners associations.  Every homeowners association enacts their own collection policy that is followed by Red Rock which typically includes sending several reminder notices plus certified letters even prior to a lien being filed.  

We look forward to assisting this homeowner and working with them regarding their concerns with the process.  We would encourage this owner to contact us at 775-624-9140 to discuss any outstanding concerns.

Thank you,
Red Rock Financial Services


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#2 Consumer Comment

Unethical business practices

AUTHOR: RB - fort worth (USA)

Red Rock has put a lien on my property. I am 4 months behind and have never really taken the due dates that serious. I typically pay it in full in December. Red Rock claims they send certified letters but I never saw one. I do know they are trying to charge me 200% fee of balance owed. I was a little amused by the "in your face" of it all. In fact I am still investigating but I believe there may be grounds to fight back. I know the law doesnt always help out when it comes to business ethics but it is gaining ground. it is time for all who have suffered to seek out legal council, as I have. We as citizens can not allow to be stepped on by corporations. If you dig, as I have started, you will find a wealth of infomation and people who will jump on the opportunity to assist you in your efforts. Time to take a stand on a company that is getting away with robbery. Threatening the shelter for you and your family. Do not let them intimidate you into pay 100's of percents above your fee. Also, as I am considering, start a petition in your HOA to remove the management company and contract with one that has better business ethics. I agree that dues have to be paid but be realistic on the process which is taken in order to collect. This company comes at you full speed and you should do the same towards them. I may spend thousands to fight a $500 charge but I will know I did everything I could to stop this injustice. Start your search in Las Vegas and your intel will start flowing in. Good luck and God bless
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#3 Consumer Comment

A Blighted Ghost-town and State

AUTHOR: Jr - (United States of America)

Reno and Nevada already have a bad reputation in the national media; a talk with home insurers confirms people and businesses are fleeing Reno and Nevada.  These shocking behaviors by Reno businesses give a further black-eye to Reno and Nevada which are increasingly becoming and known as A Blighted Ghost-town and State.  Red Rock Financial Services and Eagle Vanyon HOA has been notorious for years for their abuses and sewer service yet have never been held acountable for their illegal and unethical behaviors.
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