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  • Report: #507474

Complaint Review: Earth Angels Cleaning

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  • Submitted: Saturday, October 10, 2009
  • Last Posting: Monday, October 26, 2009
  • Reported By: Anonymous — USA
Earth Angels Cleaning
206 Hays Dr Sanford Florida 32771 United States of America

Earth Angels Cleaning Jamie Popowski, Earth Angels Cleaning Serivce Thief, horrible service and does not return phone calls Sanford, Florida


1Author 8Consumer 0Employee/Owner

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This cleaning company is a JOKE! I contacted this company and was treated nice at first and then after a few times of dealing with them, I discovered this is nothing more than a "one man show" and very unorganized. Jamie became unprofessional, showing up at my home late, not accepting phone calls when I would notice things were not complete. I tried calling her several times. I finally decided to try another company. That company came out, cleaned the house perfectly and even told me they have received several of "earth angels" customers because of the same reason.

I thought they may have just said this to win my business, but they actually have a list of people for references and three of them were former "earth angels" clients. I spoke with them and discovered they also had the same problems with Jamie. She is unorganized and cleans like my 8 year old would clean....sloppy and missing the obvious. I decided to give her one last chance and did not disclose I had another company over a few days before she arrived for my next scheduled cleaning. When Jamie and her "crew" arrived, she even commented on how clean my house was and that it didn't look like I needed anything that week. I left only to return about an hour later, forgetting that I left my wallet on my bed in my bedroom.

When I returned, no one was there and Jamie and her "company" had already left. I went into my bedroom and my wallet was not on the bed. I looked around frantically, checking under the bed, under the covers, etc. NOTHING! I had over $400.00 in cash, withdrawn from my bank that morning along with all of my credit cards and personal items. I began calling Jamie immed.. She would not pick up. It was then that I walked into my kitchen and on the counter was the receipt for the other cleaning service, which HAD BEEN IN MY WALLET!!!! I then discovered that the house had not been touched. there were still a few dishes in the sink and the floors had not been swept or vacuumed. I was PISSED!

I began calling Jamie and left voicemails that if she did not return my calls I would call the police! While on the phone with the police, my caller Id popped up with "private". I asked the officer to hold and picked up the line. It was Jamie telling me that I am a "bitch" and how dare I lie to her and not tell her I was not happy with her services. WHAT????? ARE YOU KIDDING ME???? I TRIED TO TELL HER EACH TIME. SHE NEVER ACCEPTED MY CALLS OR RETURNED MESSAGES!!!! She then laughed and said she didn't have my wallet. Then I told her "all I want is my wallet returned. You can have the money, just return my wallet." She then laughed and said she did not know what I was talking about and hung up. This lady is insane and truly a bad business woman. She is a thief and a lousy cleaner. Her cleaning skills are that of a child at best and can not be trusted in your home.

I contacted the other "ex" customers of hers and was told by one that she had a gold necklace on her dresser that came up missing as well, which "re-appeared" when she told Jamie her house was under video surveillance and she was getting ready to pull the tapes. She said she had left for work that day, with the intentions of hiring a lock smith to replace her locks because Jamie had a key. When she came home to meet the lock smith on her lunch break, the necklace was back in it's spot on her dresser. (She also did the frantic search on the floor and under things too) My advice is stay away from this lady and her "company". What a joke. She over charges for sub par service and is a thief! Please do not do any business with Jamie or you will be her next victim! Jaime N Popowski 206 Hays Dr Sanford, FL 32771-4117

This report was posted on Ripoff Report on 10/10/2009 9:59:41 PM and is a permanent record located here: http://www.ripoffreport.com/cleaning-services/earth-angels-cleanin/earth-angels-cleaning-jamie-po-e8aa2.htm.

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REBUTTALS & REPLIES:
1Author 8Consumer 0Employee/Owner
Updates & Rebuttals

#1 Owner of Company

Christal Scott is a coward, if you are going to make false accusations you should at least have the courage to leave your name. I belive you are a compulsive liar and it needs to be known.

AUTHOR: jaimes47 - Sanford (USA)



I was called by Christal on 01/14/2009 to solicite her web design services after she had seen my business ad offering cleaning services. She told me she could add "sparkle" to my web site and add an interactive price quote. She was supposed to make it "stand out" and said she was going to add lots of moving images. We agreed upon a price of $120.00 and she was given access to my web site to start designing.

She called me approximately 40 times that day alone to ask me how to navigate through my web site and sent images for my approval. I never agreed to purchase any additional services or images but was sent payment requests for images she emailed me for approval. The following day she proceeded to call me numourous times about the web design and images, I was unable to answer the phone because I was working at the time, by the time I got home my web site had been taken down, and I had four irate messages on my answering machine saying that I had better send her the money for the images she emailed or she would send my account to collections and contact the BBB, attorney general, etc.  I called her to explain that I was at work and could not take her calls earlier and she then said I did not have to pay for the images if I don't want them and restored my web site.

Later that evening she called me at 11pm and kept calling back as my family and I were asleep and did not answer the phone, she left 4 messages again yelling and screaming that she was going to send my account to collections and that I need to call her back immediately because she had just finished the web site. When I looked at the web site the next morning I was very disappointed because she did not do any of the things she had promised. I was about to demand a refund but when I checked my email I saw that she had already given one on 1/16/2009. I emailed back to thank her and she started getting nasty with me saying that she did not refund the money and that I needed to send her the money again.

I am ashamed to say that I did play her games when I received nasty email's I sent her nasty email's in return. She started going through my web site email system sending nasty email's and writing crazy reviews about me and my company to which I just tried to ignore and after a few months I was greatful to not have her bothering me anymore. Until I received a letter of collection on 03/23/2009 for $390.00 from Anderson, Crenshaw & Associates, LLC. (a collection agency) which is way more than $120.00 that we agreed upon for her services which she did not fulfill. I promptly sent a certified letter in response to the collection agency explaining that I did not owe this debt and never heard anything about it again.

Unfortunately, on 10/11/2009 I was called by Christal again at 12:56pm, 12:57pm, at which time she told me that I was using her image illegally ( which I wasn't, I was using an image I designed myself that was similar to hers) I was called by Christal again at11:55pm, 11:57pm, and 12:21am, when I answered her call she said "ha ha I ruined your business and your good name" after she hung up I tried calling her back to ask why she keeps harassing me and she would not answer but shortly sent me an email saying that I need to stop harassing her. At that time I decided I needed to do some research on what type of damage she may have been trying to do to me and my business and I was shocked to find reports on ripoffreport.com that said she had hired me to clean her house and that I had stolen her wallet and $400.00! I have never met this women, never been to her house and she lives in Indiana! I have never been accused of stealing from any of my clients. She proceeded with the story to say that I had also stolen a gold necklace from another client.

I have been harassed by this woman for almost a year now and nothing I say or do I stopping her harassment. I have found numerous reports about her business practices from people that say they are going through almost the same thing I am with her when she was running other businesses.

Christal

Chris

Crystal

Christal

Christal gale

(((ROR REDACTED)))

Harassing email's received by Christal

01/14/2009 08 email's

01/15/2009 12 email's

01/16/2009 01 email's

01/17/2009 11 email's

01/18/2009 02 email's

02/05/2009 03 email's

02/22/2009 02 email's

10/12/2009 01 email's

Total 40 email's

 

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


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#2 Consumer Comment

Crystal sounds like a real wackadoo

AUTHOR: James Webb - Rockville Centre (USA)

It really really pisses me off when nutcases like this Chrystal S come on this forum and use to spread lies and slander. I actually beleived the report as I was reading through it but after reading the rebuttle the truth became "Crystal" clear. This woman sounds very  mentally unstable and needs help. She needs to leave you and your bussiness the f alone and go find a good phychiatrist or check into a mental hospital. Good luck
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#3 Consumer Comment

Jamie, YOU KNOW I AM REAL!

AUTHOR: Emily - (USA)

I can not believe you would sit on this forum and LIE! You know WHO I am and WHAT I am talking about. It's no wonder shortly after your little theft, I tried calling you and now your website is down. My name is not Crystal. My name is Emily and you know who I am. Why are you on here lying? I have no idea what you are talking about on this forum about your website, but it looks to me like you are trying to hide. If I had a more cooperative detective, your butt would be in jail, but because there is no video or witness to the theft, there is nothing they can really do. All I know is you are on here lying and acting like this is a fake complaint when it is NOT!

 

It sounds to me like you have a history of stealing from people.

 

You are crazy and you are the one that needs help.


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#4 Owner of Company

I don't know anyone named Emily, never had any clients with that name.

AUTHOR: jaimes47 - Sanford (USA)

Christal stop being a coward I don't have any clients named Emily.  You know, you are becoming delusional. My website was taken down temporarily in an attempt to stop your harrasment and will be restored shortly.  You obviously still have my telephone number and the million times you have called me you have only said things like haha I ruined your good name, or threats to sue me over a logo design I designed that looks similar to yours.  I urge you to post the police report since in your report you said you filed one.  I would LOVE to see it since I have never met you, never been to your house in Indiana, or worked for you.  The funny thing is that I hired YOU for your services which you could not fulfill, I have a right to a consumer report about you, your business practices, and my experiences.  I think it is a real shame that you abuse sites like these to try to "get back" at people.  I really don't need to say anymore, your name speaks for itself.  All anyone has to do is google your name and they will see the other complaints against you, something I wish I had done BEFORE I hired you and had to experience your harassment.
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#5 Consumer Comment

Jamie Popowski, YOU are a cowars, liar and thief!

AUTHOR: Emily Snider - (USA)

You know who I am and I can not believe you ae lying! You know I am a real person and you know the police contacted you! You don't rememer cleaning for me now huh?

Who do you think you are fooling? I did contact this Crystal and was not surprised to hear her explanation of what you did to her too! I told her about this forum and asked her to respond, but she said she has no time and you are just not worth her time.

You are a liar and a thief and sit here trying to make it seem like I am not a real person. Well I promise you that I am and you have my name and number.

So you need to stop playing games and be honest with yourself. You associate your company with the name of angel but you are so far from it you should change your name to devils and liars and thieves cleaning.

 

I hope that you realize that I am still upset with you for lying and for stealing from me but my God tells me to forgive you, so that I will.

 

I am a real person, You are lying about that and you did clean my house. In Florida and I have never lived in Indana. You cleaned my home and did a horrific job, stole from me and are trying to act like I do not exist. You need mental help!

 

 


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#6 Owner of Company

Wow, what a psycho.

AUTHOR: earth angel - Altamonte Springs (USA)

I am partial owner of Earth Angels cleaning service and I have no idea what this Cristal/Emily lady is talking about. She is obviously trying to get revenge on Jaime because she refused her poor excuse for web designing services.

I think it is a shame that she has nothing better to do than to waste time trying to make an a$$ of herself. I would love to see these "police reports" being as we are not even remotely close to her, nor have we ever even set foot in that state (Indiana). Also, if we have such bad business skills, why is Cristal/Emily the only person who has made a report about us, and why is she the one who has the multiple complaints filed against her??????

It sounds like she has way too much time on her hands nowadays after ruining herself like that so she thinks she is going to try to ruin someone else because she has dug herself into a hole so deep that there is no more room for destruction? Wow, she must be really bored. I think it would be in her best interest to find herself a hobby that doesn't involve harassing Jaime. She really doesn't need any stalkers if you ask me.

Cristal, get a life, get a pet, go do something constructive, seriously. I feel sorry for you that you don't have anything better to do, maybe you should call your city's mental health facilities and see if you can get you an appointment? ^^

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#7 Owner of Company

Ok, "Emily Snider" or whatever you want to call yourself I know it's you Christal Scott

AUTHOR: jaimes47 - Sanford (USA)

Let settle this, you claim I have stolen from you and other clients and you have filed a police report. Correct?  Well then let's see it!  You already posted all of my other information, why not the police report?  Could it be because you are lying? Hmm....  Come on, you are not fooling anyone.  You can keep posting your fictitious statements all you want I don't have anymore time to waste with you.  Since you claim to live in Florida, where? Because again, crazy lady I don't know anyone named Emily or whatever your calling yourself today. 
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#8 Consumer Comment

Jamie, you are a liar and crazy

AUTHOR: Emily Snider - (USA)

You know for a fact the police report exist and you were contacted by the police. You know I am real and my name IS Emily. You also know WHERE I live and know that you are on here lying and acting as though I am not real. I can discribe your fat, acne scarred face, the beater vehicle you drive in and more. You know I am real. You and your husband clean houses for a living and have many upset customers. Several have stopped using your horrific service and switched to the company I am now using. My name is not Crystal and I think it is funny as hell that you sit here trying to lie and act like my complaint is not real.

 

Beware people. This lady is a liar. I am a real person, I used her shitty service and received shitty results. She stole from me and has a history of providing bad service, does not return calls when you notice something was not cleaned and she is insane.

 

Return my money and I will happily consider this matter behind me. Until then, I will assume you are in need of it more than I am.


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#9 Consumer Comment

Jamie you are a looney!

AUTHOR: Emily Snider - (USA)

You want me to post my address and phone number and contact info on this site? Are you crazy? You have my contact information!!! Just in case here it is AGAIN

(((ROR REDACTED)))

I have already contacted the Better Business Buerau and filed my complaint. How dare you sit here and lie and act as though someone else is behind my complaint. You are doing nothing but showing your stupidity and unprofessionalism.

You are attacking someone who has nothing to do with my complaint and insisting that I am not real. How dare you!

 

I am tired of playing back and forth on this forum. I used your services. They were shitty (at best) and you stole from me. I welcome you to sue me for slander, you have no case!

 

 


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#10 Owner of Company

SHOW THE POLICE REPORT OR SHUT UP!

AUTHOR: jaimes47 - Sanford (USA)

You obviously don't have a leg to stand on, you have no idea what I look like or what type of car i drive    because weve never met crazy lady, actually lady is probably a huge stretch.  I do know who you are, and I know that your name is not "Emily Snider"  Listen, since you are just going to keep posting "You know who I am" stuff, prove it show your evidence.  Police report,  detailed phone log, a letter from your bank about the "incident", or even a bill with your name or address on it.  Not something you can just make up on your computer, a REAL bill (Cable bill, Credit Card bill, Phone bill, etc.)  Until you can prove you are who you say you are and that you do have a police report, SHUT UP!  Again you are not fooling anyone, so move on with your life.  You say I owe you $400.00?  Why haven't I recieved a copy of this police report or been contacted with a court date?  You keep saying I already know but I don't.  POST IT, LET'S SEE IT!


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#11 Consumer Comment

Jamie you are out of control

AUTHOR: Emily Snider - (USA)

Not only are you out of control, you are seriously so unprofessional! I hope that whe your current cleaning cutomers see this forum they read how unprofessional you are by seeing your hatefull comments.

I am done. I know see why that other lady doesn't rebuttal you. You are a waste of time, and I am done dealing with you. You stole my money, performed terrible service and are a liar. I already posted my contact info and they removed it. I also dont know what you mean about posting a copy of anything. There are only two options here.  Title and body. No upload. Get a life. You obviously have no work because you are on here posting ridiculous and unprofessional accusations and ranting like a crazy woman yourself.

 

You are no longer worth my time. I have the right as a consumer to post my experience about your service. I was not pleased. You stole from me and tried to act like this never happened.

 

Check yourself into a mental hospital. Also, your rating with the BBB has dropped since I hired you. It use to be A+, now your down to a B.

Seems like you do have a history of problems and the BBB knows about you. I bet you do not even pay taxes.


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#12 Consumer Comment

Crystal scott is a wacko

AUTHOR: Sam1234 - Sanford (USA)

you are a loony lady. i know Jamie she is a nice person. she does not have scars or drives a bad car. you are rely crazy and need to find a new hobbies besides destroying other peoples lives. i know a 6 year old with more manners than you.

You need to be put in one of those jail cells with a strait jacket in that pated room, because for one Jamie lives in Florida and is nowhere near your state. and 2 i know she is not a thief. you are just mad because she didn't like your crappy webdesing that you call be dazzled. so get a new job and grow up you wacko

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#13 Consumer Comment

go ahead, get the last word in. I'm done

AUTHOR: Emily Snider - (USA)

You are seriously crazy. My name is Emily. I am real. I know what you look like and you did clean mt house. I dont do website and have no idea why you think I am someone else. I am not crystal. I told you this already. I dont care anymore. This is petty and stupid now. You did a bad job cleaning my home, stole from me and are a liar. I know what is true and what is not.

 

I am done responding on here. You are not worth my time anymore. I said what I needed to say and I am happy to inform other people to not deal with you.


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#14 Owner of Company

Yeah you are done.

AUTHOR: jaimes47 - Sanford (USA)

Yeah you are done.  You continue to post the same messages, saying that I know who you are and know what you are talking about but i don't, I never met an Emily Snider, I have never cleaned for an Emily Snider, never recieved any police reports ever.  You have refused to show anything that shows 1 you are who you say you are and 2 any type of proof that shows there ever was an incident.  So again either post the information (yes you can uplaod files don't act like you can't)or quit the crap everytime you post without show any proof that tells me you are the liar here. That's all I need to say, everything else speaks for itself.


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