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  • Report: #507184

Complaint Review: JBL A/C Service & Duct Cleaning

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  • Submitted: Saturday, October 10, 2009
  • Posted: Saturday, October 10, 2009
  • Reported By: James D. — North Palm Beach Florida USA
JBL A/C Service & Duct Cleaning
2848 Stirling Road Hollywood Florida 33020 United States of America

JBL A/C Service & Duct Cleaning Nearly Burned Down My House!! Hollywood, Florida


1Author 0Consumer 0Employee/Owner

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If you are considering hiring JBL...DON'T!!! They don't know what they are doing, they lied and they do shoddy work (at best)!
I hired JBL A/C Service and Duct Cleaning to clean my ducts, dryer vent and install UV light systems in each of my A/C units (2). Just like several other "suckers" on here (myself included) fell for the mold in the vents/need UV lights scam. After charging me $734 and leaving, I realized that my West A/C unit wasn't working and dryer vent was never cleaned. When the techs came back to my house they insisted that they installed the lights properly and that my A/C unit simply went bad (but is was blowing ice cold before they installed the lights). They said that they would take another look so I went back inside. Immediately after I walked inside they packed up their tools and left! So after they made their getaway, I made repeated calls to their office but nobody would return my call so I called another, more reputable company to check it out. The other company said that the installers had forced the light between the sequencer and the duct...which broke the sequencer and the installers used electrical tape to TAPE the sequencer back together! Obviously, he knew what he had done and bold faced lied to me!
This past Thursday, my wife and I awoke to the smell of burning plastic and a Family Room filled with smoke! The smoke was coming out of the East A/C unit so I shut it off and called the reputable A/C company that fixed JBL's mistakes the previous week. Again, the installer had forced the light between the metal duct and the sequencer but this time the current arced to the metal housing on the light fixture they installed and caught fire! (See photos) I contacted JBL and received no response.

PLEASE...for your own sake...if you are thinking about hiring these guys....DON'T!!!!! They nearly burned my house down and they didn't even bother to call me back (let alone fix the problem)!!! BEWARE!!!

This report was posted on Ripoff Report on 10/10/2009 6:35:30 AM and is a permanent record located here: http://www.ripoffreport.com/cleaning-services/jbl-a-c-service-duct/jbl-a-c-service-duct-cleanin-e2e8e.htm.

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