I had gotten my secretary to do some research into janitorial companies based in Hamilton, for our office Tower in Burlington
Your name showed up on goggle but upon checking both reviews I decided to take a drive to Effort Trust building in Hamilton and see for my self where your offices are (I wanted to see first hand your offices) without anyone knowing, because image is very important to us.
I decided to take a walk very nice building and decided to take a coffee at a coffee shop down stairs (very nice people) anyways to make a story short, I asked the man behind the counter where Olympic Janitorial offices were and he looked at someone and spoke another language and laughed at me and said they don't have a office here in a real heavy accent .....
So I asked him who does the cleaning at this building so he mentioned to me that the building management team is on the 1st floor (main floor) and to go and speak with someone...
Decided to go in and speak with a gentelleman from Effort Trust and I told him who I was and given him my business card and told him I was looking for Olympic Janitorial and he asked me what for (so I proceeded to tell him) and his exact words were and I qoute "I don't believe this is the firm for your property management company, they do the cleaning in some of the building and we always have problems with them" ..
***************************************************************
So after reading the first complaint and this goes to the staff and management of Olympic Janitorial read carefully what the customer says he said he gave you a contract for a building in Burlington not in the location where you say he said...
Maybe you should carefully learn how to read because you commented twice saying that you don't do work in Beamsville when clearly he said you were given the contract in Burlington...
In my conclusions to both your comments and looking at your website closely you are not the firm we are looking for... I wish you alot of luck in your business
Peter