Report: #377613

Complaint Review: Spicy Lingerie Inc

Submitted: Wednesday, October 01, 2008
Last Posting: Wednesday, October 01, 2008
Reported By: — Atlanta Georgia

Spicy Lingerie Inc

355 South Lemon Ave #D Walnut, California 91789 U.S.A.

Phone: 909-598-0588
Web:
Category: Clothing Stores

SpicyLingerie.com, Spicy Lingerie Inc. Spicy Lingerie steals money and doesn't deliver (BIG RIPOFF) Walnut California

2Author 0Consumer 0Employee/Owner

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I order two items totaling a little over $100 and paid an extra $20 for "express" shipping LAST MONTH. As soon as I ordered, they sent me a confirmation email with an order number and link to check on status.

Since then, there has been no status update. It's just blank next to the word status, there is no indication that the order has been processed or shipped. I've emailed them several times and have gotten 1 response from someone named Lauren which said my order is being processed. APPARENTLY NOT!

I've sent 3 request to cancel my order by email since that is the only form of communication this "company" has. I am waiting on a confirmation that my order has been cancelled.

I'll be sure I read these reports before I ever shop online again. BUYERS BEWARE OF SPICYLINGERIE.COM. They stole my money, will not communicate with me, and have not delivered my items.

Do not trust website: customer service is not friendly or efficient and the live chat does not work!!!

Ta
Atlanta, Georgia
U.S.A.

This report was posted on Ripoff Report on 10/1/2008 10:36:22 AM and is a permanent record located here: http://www.ripoffreport.com/clothing-stores/spicy-lingerie-inc/spicylingerie-com-spicy-linge-2567c.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Update By Author

UHHH???

AUTHOR: Tn - Atlanta (U.S.A.)

SUBMITTED: Wednesday, October 01, 2008

They just sent me an email that reads:

"Thank you for contacting us at Spicylingerie.com. My name is Lauren and I'll be happy to assist you today.

Those items are available at the moment; however the availability of the items is very unstable, so we cannot guarantee any specific availability. Standard processing times apply for all orders. We apologize for the inconvenience."

WHAT THE HECK DOES THAT MEAN????