• Report: #379181

Complaint Review: Anderson Crenshaw & Associates, L.L.C.

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  • Submitted: Tuesday, October 07, 2008
  • Last Posting: Wednesday, October 08, 2008
  • Reported By: — San Antonio Texas
Anderson Crenshaw & Associates, L.L.C.
12801 N Central Expressway Suite 250 Dallas Texas 75243 U.S.A.

Anderson Crenshaw & Associates, L.L.C. STOLEN MONEY, FRAUD Dallas Texas


1Author 2Consumer 1Employee/Owner

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Anderson, Crenshaw & Associates, LLC were hired by Credit Vision for collection on a Dillards account they owned. I paid Anderson, Crenshaw & Associates, LLC $285.77 in September of 2007 and they stated they would send me a letter that the account had been paid in full. Months went by and upon repeated requests, rude rude rude employees and managers, I finally received my letter.

In July of 2008, I was contacted by ESM Collectors that they were collecting on behalf of Credit Vision for the account they owned from Dilliards. I contacted ESM and spoke with a manager by the name of Erica and notified her that I had an a letter stating that the account had been settled.

Well since July and now it is October, I have been in constant contact with Credit Vision who states that Anderson, Crenshaw & Associates, LLC did not forward the funds to them and that the amount generally being collected was only $186.00. I contacted Anderson, Crenshaw & Associates, LLC informed them of the information and was quickly disconnected. I would call back this company and was immediately disconnected. I called over the course of July till now Oct. 6, 2008 and the minute I inform them of who I am the phone is disconnected.

Needless to say I have worked hard to clean my credit report, but due to Anderson, Crenshaw & Associates, LLC. have thrown a curve to it.

If there is anyone out there who knows of a class action suit against this company, I would like to be a part of it.

Christina
San Antonio, Texas
U.S.A.

This report was posted on Ripoff Report on 10/7/2008 7:09:17 PM and is a permanent record located here: http://www.ripoffreport.com/collection-agencies/anderson-crenshaw-as/anderson-crenshaw-associates-f52c3.htm.

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REBUTTALS & REPLIES:
1Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Response by Anderson, Crenshaw & Assoc.

AUTHOR: Jared - Dallas (U.S.A.)

SUBMITTED: Wednesday, October 08, 2008

Based on your comments about Anderson, Crenshaw & Associates, L.L.C., it is clear that you have concerns regarding your account. Anderson, Crenshaw & Associates welcomes the opportunity to address your concerns and issues and encourages you to call our Dispute Coordinator, Jared, at 214-368-2980 extension 3309. We look forward to hearing from and working with you in the spirit of cooperation to resolve your account.
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#2 Consumer Comment

Check out this site

AUTHOR: Laurie - Haslet (U.S.A.)

SUBMITTED: Wednesday, October 08, 2008

www.budhibbs.com

They have this company listed as a scam
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#3 Consumer Comment

RE:

AUTHOR: John - Louisville (U.S.A.)

SUBMITTED: Wednesday, October 08, 2008

Texas AG charges Anderson, Crenshaw & Associates with deceptive practices
Dallas Business Journal
-------------------------------------------
Texas Attorney General Greg Abbott has charged debt collection agency Anderson, Crenshaw & Associates, LLC with violating the Texas Deceptive Trade Practices Act.

In a statement, Abbott's office says the Dallas-based collection company harassed debtors by mailing deceptive letters and participating in unlawful phone calls during the collections process.

The attorney general accuses the company of mailing letters with false claims to debtors during a 30-day hold period that is allotted to all debtors. Abbott's office says prior federal court rulings mandate that debt collectors cannot undermine a debtor's objection to a charge during the 30-day period.

The Texas Attorney General also accuses Anderson, Crenshaw & Associates of threatening debtors by claiming to have filed lawsuits when the company knew internally it did not meet the guidelines required to initiate legal action.

Abbott's office added, “The state's enforcement action also accuses Anderson, Crenshaw & Associates of threatening to garnish consumers' wages or file liens against homesteads in violation of the Texas Debt Collection Act. According to several complaints, the defendant's representatives harassed, abused and threatened debtors during profanity-laden, repeated or continuous telephone calls.”

Anderson, Crenshaw & Associates was not ready to release a statement about the allegations when contacted Wednesday.

Attorney General Abbott is seeking up to $20,000 in civil penalties for each violation of the Texas Deceptive Trade Practices Act.
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