• Report: #799068

Complaint Review: Consumer Recovery Associates

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thursday, November 17, 2011
  • Last Posting: Wednesday, November 23, 2011
  • Reported By: SdpittieMommy — San Diego California United States of America
Consumer Recovery Associates
2697 INTERNATIONAL PKWY Virginia Beach Virginia 23452 United States of America

Consumer Recovery Associates CRA Harassing phone calls and even pulled my credit report WITHOUT authorization!! Virginia Beach, Virginia

*Consumer Comment: Scum collector


1Author 2Consumer 1Employee/Owner

Rebuttal Box | Respond!

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
Got a phone call early this morning from someone named Shannon Dodge from CRA. She stated that her call was to 'get to the bottom of a 1099c that was filed with the IRS'. She then said that I owed $879 to Credit One Bank and rattled off my account number, my social and my married name. Before I could say anything, she said she was transferring me to her supervisor because her supervisor had all of my information.

The 'supervisor' came on the line and said that I owed $879 to Credit One Bank. I said that was not possible because I had a current account with them and it was in good standing. She said that I was lying and that she was there to help me get that account into good standing. I asked her to send me all of the information by mail and she said 'we have and you have ignored us'. I said this was the first I had heard of owing anything to anybody and that this seemed like a scam. She told me I was rude and needed to take care of my responsibility or she would contact my employer and report me to the IRS which could make me lose my job and owe the IRS thousands in penalties. She also talked over me every time I tried to say something so I abruptly stopped her and said I told her that she was rude and that her threats were illegal and I was going to report her to the FTC. I asked her once again to send me the information by mail and she responded by saying 'I am marking you down as a refusal to pay and you will have to deal with the consequences'. Then she hung up on me.

I called Credit One Bank and they assured me that my account was in good standing...even gave me a credit line increase. They made a note on my account that someone had my account information and they said that they would investigate.

After I got off the phone with them, I pulled up my credit report (I have the monitoring service through USAA) and sure enough, I see two hard inquiries from CRA. Of course, I did not authorize these and I am livid!

I have filed a report with the FTC and contacted the credit reporting agencies.

UGH!

This report was posted on Ripoff Report on 11/17/2011 11:23:51 AM and is a permanent record located here: http://www.ripoffreport.com/collection-agency-s/consumer-recovery-as/consumer-recovery-associates-c-1ad7d.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Consumer Recovery Associates

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Please Contact CRA Customer Service

AUTHOR: CRA Representative - Virginia Beach (United States of America)

If a representative was rude, or if you have additional questions, please contact a customer service manager at (866) 563-7805. Rest assured we take your feedback very seriously and will work to resolve the issue quickly.

You can also visit our website http://www.consumerrecovery.com for FAQs and more.

CRA is nationally licensed, bonded and insured, and we abide by the legal and ethical guidelines put forth in the Fair Debt Collection Practices Act and The Association of Credit and Collection Professionals' pledge.
Respond to this report!
What's this?

#2 Consumer Comment

Unbelieveable

AUTHOR: Lorenzen - Naples (U.S.A.)

That has got to be the biggest piece of canned B.S. that I have ever had the displeasure of reading !!!  DO NOT contact them in any way, shape or form !!!  You have notified that right agencies.  Allow them to do their job.  In my opinion, if you do any of what that "rebuttal" asks you to do, you'll only be headed for trouble.
Respond to this report!
What's this?

#3 Consumer Comment

Scum collector

AUTHOR: Joseph Brown - Spartanburg (USA)

When I read that CRA so-called rebuttal my BS meter just about collapsed. That's as big a load as the Criminal Enterprise car rental crapolla. We just want to help you(yeah, out of as much of your money as we can scam)!

Here's an idea, next time one of these cretins call tell them to be very careful of what they say as they're being recorded. I guarantee they won't call back.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips

Advertisers above have met our
strict standards for business conduct.