I received phone calls from NCO Portfolio Management at my place of employment, and on my personal phone demanding money for an alleged debt.
I received numerous collection notices by mail. I contacted NCO Portfolio Management by phone on 2/11/2008. I spoke with Eularuth Poirier. Ms. Poirier informed me that I owed this money; due to an outstanding credit card debt owed. Ms. Poirier advised that it was for a credit card from a clothing store
named 16 Plus. I told her that I never had a credit card from 16 Plus. She argued with me stating that I did, and that I owed this money. Ms. Poirier
also, stated that the debt was owed from 1996 or 1998. I asked her how a collection agency could, attempt to collect a debt that was 10 or 12 years old. NCO Portfolio Management has already reported this debt to the credit bureaus.
Ms. Poirier warned me, that I would continue to receive phone calls from them until, I paid them $1,110.77. I attempted to ask additional questions, when she hung up on me. I called back three times, and was hung up on three times. These two collection agencies are in violation of federal laws in regards to debt collection procedures. They are harrassing and intimidating consumers into paying money, that is not owed. I have filed reports against NCO Porfolio Management and Northland Group Inc; with the FTC @ www.FTC.com. I'm hoping that your organization can also assist me in this matter.
Respectfully,
Desiree
Berkeley, California
U.S.A.