• Report: #313573

Complaint Review: United Collection Bureau

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  • Submitted: Saturday, March 01, 2008
  • Last Posting: Sunday, February 15, 2009
  • Reported By:West Jordan Utah
United Collection Bureau
5620 Southwyck Blvd. Ste. 206 Toledo Ohio 43614 U.S.A.

United Collection Bureau Reported to Vaneck "attorney" before proving debts was valid Toledo Ohio


1Author 1Consumer 0Employee/Owner

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1/18/08 is the date on the 3 collection notices sent to be from United Collection Bureau. Immediately upon receipt I sent a letter dated 1/19/08 requesting validation of the debt as it was for a hospital bill from WVU Hospital which I thought was paid 9/07. In my letter I provided my ck amounts and total paid. It reflected a monthly payments from 5/07-9/07...9/07 is when I thought all was paid in full at WVU Hospital.

2/19/08 is the date on the 2 collection notices from Alexandria Vaneck Co., LPA, 5660 Southwyck Blvd. #110, Toledo, OH 43614. I called WVU Hospital first thing to confirm if an amount was owed and if so, how much. I then called Vaneck's and paid so when I continued w/my questioning they'd know I wasn't trying to get out of paying it since I found it was a legit debt. BUT I WAS NEVER PROVIDED PROOF FROM THE COLLECTION AGENCY OF THE LEGIT DEBT BEFORE THEY REPORTED TO THE CREDIT BUREAU - EVEN THOUGHT I ASKED IN WRITING> Vanack's two notices said they were for a WVU Hosptial Debt too, in fact Vaneck's reference sheets for each collection had the exact same information.

So...why 2 different notices w/2 different amounts? None of this information match UCB information in which VanEck said they go the information. It made it seem like I would owe $866, rather than $433. When I called Vaneck's office, they said it was UCB who turned this over to them. I asked who they could do this w/out first responding to my letter proving the debt was legit. I was told a bunch of hogwash that made me wonder if they're truly an attorney's office, how can they be so openly proud of admitting "they know nothing....". I was directed to call UCB Back.

Last week (2/25/08) I called WVU Hospital where the debt originated. WVU said the last bill they sent me was in 11/07. Since they obvioulsy had my current information in Utah it wasn't because of mail address problems. When I mentioned that I didn't recall receiving any notices from them -- especially since I called WVU before sending my payment on 9/30 I called to confirm everything was a final payment -- I asked if the 11/07 bill had any warnings of collections. "NO". I asked if they had any record of attempting to contact me in writing or by phone before turning over to collection. "NO".

Then I called UCB and asked did they report me to the Credit Bureaus and I was told "yes" and I asked how they were able to do this before PROVING the legitiamicy of the debt under the Federal Law. Their Supervisor Mario didn't know. I was also told by Alexandria Vaneck's office by Cheryl that a Jerry Stone from VanEcks Office is the only one that could get this removed from my credit report. ...but of cource Jerry was away from his desk. When I called back the same number, I was told Jerry had nothing to do with UCB. I was advised to call UCB back.

If as consumers we're doing our part in watching our credit report, etc. I find it infuriating that UCB was able to report this to a credit bureaus w/out proving the debt was legit. More infuriating that WVU Hospital has no record of attempting to warn me it was eve going to collections. It is like as a consumer I was powerless to take care of something that apparently was a problem, yet I never knnew it was a probelm since I thought it was paid and wasn't getting monthly bills.

Tegerstrom
West Jordan, Utah
U.S.A.

This report was posted on Ripoff Report on 3/1/2008 6:23:39 AM and is a permanent record located here: http://www.ripoffreport.com/collection-agency-s/united-collection-bu/united-collection-bureau-repor-8fc9y.htm.

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1Author 1Consumer 0Employee/Owner
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#1 Consumer Suggestion

If you feel the attorney is not abiding by the law: File a complaint with the Bar Association

AUTHOR: Anonymous - Washington (U.S.A.)

Hi, you can file a complaint against this attorney (Alexandria Vaneckhttp://www.sconet.state.oh.us/atty_reg/Public_AttorneyDetails.asp?ID=0001583 ) by contacting the Ohio State Bar. Depending on the violation of Professional Ethics/Conduct, she will get disbarred or suspended-Good Luck and fight for your rights.
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