Axia University Of Phoenix THEY WANT ME TO PAY FOR THE CLASSES THAT I DIDN'T PASS WHICH IS FINE, BUT TO ADD A $2035 REFUND FEE BC THEY HAD TO SEND THE SAME AMT OF MONEY BACK TO THE LENDER DOES NOT MAKE SINCE? Phoenix Arizona

I was happy and excited to start my new career with the school until I ran into some personal problems and need to take some time off bc of a serious car accident where I was injured. Attending classes became difficult and stressful. Being a single mother, fulltime employee and student I became stressed out and it reflect in my classes. I tried really hard but I was not able to complete my second semester successfully. I failed 2 classes twice and ended up on probation for 6 months where the don't release your financial aid. They you gave me 29 days to pay for 1 class and books as well as wanting me to pay $3985. After speaking with a counselor Jean she was not concerned with trying to assist with payment options that would fit my budget. I was told that the minimum they would accept would be $600 I only make $26,000 a year. I requested for breakdown of the transaction bc I was told my balance would be slightly higher than what my classes actually cost($2035 higher). They refuse to give me a breakdown, Wells Fargo my lender said that they get complaints about Axia every week. That the $2035 was recieved from the school in March but Axia said they just sent it back December 8?. I just wanted to be set up on an affordable payment plan to pay them what I owe for 2 classes and 2 books=$1980. But before I pay for money that was sent back to the lender I need an explanation to why I have to pay the lender and you the same amount when Axia already refunded them the money. My lender( Wells Fargo) as well as the Guarantor (EdmundFund)said they are not able to get involved. They are threating to put me in collections for $3985. They are not good for returning calls or answering them.

Mzjaxon07
jacksonville, Florida
U.S.A.