Devry University Online AJ Fallico, "academic advisor" for the Chicago facility Avoid Devry University like the Plague! Oakbrook Terrace, Illinois

After filing paperwork in small claims court and collecting the necessary documentation to substantiate our case Devry is finally making an effort to correct the billing issue.

Based on their tuition policies they concluded that they could not charge us for the tuition given that I requested to withdraw from the course the first day and Devry's policy is to give a 100% tuition refund. They do, however, have a policy of charging $150 for technology fees for books once the class has been accessed. Their office has assured us that the other fees will be withdrawn and we should have the matter resolved within 30 days.

It is unfortunate that the situation had to escalate to receive a satisfactory resolution as I tried to resolve the issue amicably with them first but hopefully the fees will be cleared as promised and no further actions will need to be pursued.

S.B. is absolutely correct!  The advisor in question not only acted nefariously, but was also extremely unethical!  It's a colossal disappointment that this advisor has recently been promoted to a management position, which is quite telling about the university!

Unfortunately, Mr. Fallico personifies the corporate american way of moving up: kiss (somebody's) ass (American very informal) to try too hard to please someone and to agree with everything they say, in a way which other people find unpleasant. 

This appears to be the number one way to be "groomed" for a management-level position at the school.  Never-mind the fact that Mr. Fallico's lack of proper student service is what led this former student to have to sue DeVry University.  And the biggest insult of all is that he will be coaching and developing a team of advisors to work as unethically as he does!  So sad!

Contrary to what some very unpopular people think, Mr. Fallico is a joke at DeVry University; even his "new" team has taken delight in several insults and predicting that his "lip-to-butt" syndrome is only going to last so long.  The real truth in talent is getting your team to believe in your vision, implement, and execute.  NOT!!!

I'm sad for S.B. because this former student is in the company of hundreds, if not, thousands of students (former and present) that are disgusted at their choice to attend DeVry University, simply because of the consist lack of FULL DISCLOSURE!  Had Mr. Fallico been more interested in his student, rather than hitting a number (yes, it's sales!!!), then maybe S.B. would still be working towards degree completion right now. 

One thing's for sure S.B., Mr. Fallico owes you quite a bit since your "login" probably contributed to Mr. Fallico hitting his number.  But you can't completely fault Fallico; he is being lead by a complete idiot, and since he clearly has no problem following leadership of the utmost stupid proportion, what can you expect?

Love that you named the culprit! He deserves to be outted! Maybe one day DeVry University will actually put the student first, rather than just saying it, and ensure there are competent, professional, ethical advisors, and managers alike, helping prospective graduates!

All the best, S.B.  Lobbying for the student!