University of Phoenix
17000 S Harlan Rd Lathrop Ca 95330
Lathrop California 95330
United States of America
|
|
University of Phoenix Phoenix I was a student Lathrop, California
*UPDATE by author: I previously contacted to dispute
2Author
1Consumer
1Employee/Owner
University of Phoenix only cares about getting tuition
I attended the University and I transferred in without a hitch. After a couple leave of absences, due to the terrible financial aid department, I finally completed my program. Once I sat with a counselor at the end of the program & I was informed I would be allowed to attend commencements but I had to sign up for community college and re-do some of my lower division units. I was never informed there was a time limit for completing these courses that I didn't know I needed. Once the courses were complete and I contacted the school I was informed that I only had 12 months to complete them(what!!!). I don't know how this could be possible but since I've taken longer then what they allotted they want me to retake some of my previous courses (paying them more tuition) because they've changed the curriculum. So now they want approx 45,000 (42 units) more for additional tuition and books for them to give me my degree. That's like holding it hostage. They are telling me that their previous classes are not good enough now. (They were good enough to charge me $50,000+ when I was taking them.)
I wish somebody had told me about Phoenix before I enrolled. I only went there because I heard while I was attending Heald Business college that they would accept my units from Heald.
Of course Phoenix said no problem when I transferred in.
Don't believe the counselors, and don't become a Phoenix go to a different school. Pick a state school where your units are good no matter where you go. Infact community college is better then University of Phoenix.
Heald Business College was miles ahead of University of Phoenix. I never should have transferred.
Dont be a Phoenix- Go any place else but that school!!!! And Don't send your kids either, they will blunder the financial aid and refuse them what they have earned.
Click Here to read other Ripoff Reports on University of Phoenix
REBUTTALS & REPLIES:
2Author
1Consumer
1Employee/Owner
Updates & Rebuttals
#1 Consumer Comment
AUTHOR: hoapres - San Jose (USA)
SUBMITTED: Tuesday, December 20, 2011
POSTED: Tuesday, December 20, 2011
Heald is hardly much better (if at all) in standing than the University of Phoenix. You are correct that one should go to the public community college as it is a lot cheaper and the credits earned are likely to be fully transferable. Heald, University of Phoenix, Everest, ITT Tech and all these for profit trade schools are just a big ripoff. The economy is real bad right now and if graduates from real colleges such as Berkeley, Stanford, MIT, Harvard etc. can't find a job then what do you think your chances are from a for profit trade school.
#2 Employee
AUTHOR: Uofphoenix - Phoenix (U.S.A.)
SUBMITTED: Tuesday, January 03, 2012
POSTED: Tuesday, January 03, 2012
Hello,
I'm sorry that you are upset with your experience. If you have a specific grievance that you would like the University to address, please contact the Office of Dispute Management. They can be reached at
UofPhoenix@phoenix.edu or 602-557-5566.
Best,
Libby Bailey, Dispute Operations Manager
for the University of Phoenix
#3 Update By Author
AUTHOR: Eileen - Stockton (United States of America)
SUBMITTED: Wednesday, January 04, 2012
POSTED: Wednesday, January 04, 2012
I did email
'UofPhoenix@phoenix.edu' regarding the complaint and was told by Debbie Baker that I would have to re-do 42 of my previously completed units. She said that there was a 12 month limit after commencements that applies. I was never told about any time limit to complete anything but apparently the rule now applies after the fact. The complaint department did not help. The complaint generated a call from Debbie Baker, whom didn't like my complaint email stating how unresponsive she was, so when I did speak to her again she changed the number of units I would need to re-do from 18 to 42. I believe she did it out of spite. I was willing to do the 18 but 42 is nearly the whole program.