#1 Employee
AUTHOR: Uofphoenix - Phoenix (U.S.A.)
SUBMITTED: Monday, September 26, 2011
POSTED: Monday, September 26, 2011
Hello,
I'm sorry that you did not have a good experience at the University. If you would like to file a formal grievance, I encourage you to contact the Office of Dispute Management at UofPhoenix@phoenix.edu or 602-557-5566.
Best,
Libby Bailey, Sr. Student Relations Administrator
for the University of Phoenix
#2 Update By Author
AUTHOR: JILLJIORDANO - TORRANCE (USA)
SUBMITTED: Monday, September 26, 2011
POSTED: Monday, September 26, 2011
Formal grievance? Really? I sent emails, made phone calls while I was attending letting counselors/supervisors/etc. know how I felt. If UOP was going to "help" me in any way, it would've already by done. They got paid, thats all that matters to them.
#3 Owner of Company
AUTHOR: iwantohelp - aurora (United States of America)
SUBMITTED: Monday, October 10, 2011
POSTED: Monday, October 10, 2011
First off let me start by telling you to look into U of P a little bit more and you will see where the parent company owns other schools besides this one and are under investigation by the justice Dept and congress concerning fraud and other things. On lins schools do serve a great purpose but you need to investigate them in deatail. I work for Jones International University and unlike UofP and other schools we are a private online school and we do look into our students and their acidemic hisotry a lot more than most. School is about learning and making your life better. Not just being a number to a school. Call me and we can discuss our options and if you check us out you will see we are one of the top schools in the country.
#4 Consumer Comment
AUTHOR: Jeanski - Buffalo (USA)
SUBMITTED: Tuesday, October 11, 2011
POSTED: Tuesday, October 11, 2011
In regards to the posting from "iwanttohelp", be advised that JIU is ON NOTICE from their accrediting body:
"On June 23-24, 2011, the Higher Learning Commission continued the accreditation of Jones
International University but placed it on Notice, which indicates that the institution is pursuing a
course of action that, if continued, could lead it to be out of compliance with one or more of the
Criteria for Accreditation and Core Components."
Students considering an online school should ALWAYS perform due diligence and review the school's accreditation status.
#5 Owner of Company
AUTHOR: iwantohelp - aurora (United States of America)
SUBMITTED: Tuesday, October 11, 2011
POSTED: Tuesday, October 11, 2011
Yes,
Jones has been placed on notice but if you read the notice you will see it is small housekeeping things that need to be straightened out. As you notice we do not have nearly the complaints that U of P does and have had our accreditation since 1999 and we were the first on line school to do so. I recommend that you check out our accreditation and you will see that we are a very reputable school. As for U of P please research them and you will see that they have been fighting lawsuits and investigations for the last 5 yrs +.
ktar.com/.../Univ.-of-Phoenix-recruiting,-aid-under-investigation/
www.propublica.org/.../at-u-of-phoenix-allegations-of-enrollment-ab...
I am not saying that Jones International University is right for everyone and as a private institution unlike U of P we are more selective with our students. I am asking you to look at both schools before making a decision. And as for Jeanski - Buffalo (USA) how come I only seeing you defend this school and none of the other ones? We have nothing to hide here so feel free to check us out and see the difference between JIU and everyone else.
#6 Consumer Comment
AUTHOR: iwantohelp - aurora (United States of America)
SUBMITTED: Tuesday, October 11, 2011
POSTED: Tuesday, October 11, 2011
Yes, Jones has been placed on notice but if you read the notice you will see it is small housekeeping things that need to be straightened out. As you notice we do not have nearly the complaints that U of P does and have had our accreditation since 1999 and we were the first on line school to do so. I recommend that you check out our accreditation and you will see that we are a very reputable school. As for U of P please research them and you will see that they have been fighting lawsuits and investigations for the last 5 yrs +.
ktar.com/.../Univ.-of-Phoenix-recruiting,-aid-under-investigation/
www.propublica.org/.../at-u-of-phoenix-allegations-of-enrollment-ab...
I am not saying that Jones International University is right for everyone and as a private institution unlike U of P we are more selective with our students. I am asking you to look at both schools before making a decision. And as for Jeanski - Buffalo (USA) how come I only seeing you defend this school and none of the other ones? We have nothing to hide here so feel free to check us out and see the difference between JIU and everyone else.
#7 Consumer Comment
AUTHOR: iwantohelp - aurora (United States of America)
SUBMITTED: Tuesday, October 11, 2011
POSTED: Tuesday, October 11, 2011
Being on notice is not a bad thing. it means that the accreditation process is moving along and that we are doing everything requested to meet the new accreditation standards. I notice that you failed to mention all the lawsuits Uofp has paid in the last 5 yrs (over 80 mil to date) and all the states that have UofP and it's parent company under investigation. If you do your research you will see their are good schools and bad ones and we are not one of the bad ones. We have a higher graduation rate and a higher retention rate as well and have never been sued or investigated for fraudulent practices like UofP and other schools. Since you feel the need to defend this school are your defending all on line schools or just U of P?
#8 Consumer Comment
AUTHOR: Parker - (United States of America)
SUBMITTED: Tuesday, October 11, 2011
POSTED: Tuesday, October 11, 2011
You wrote:
"ok, we'll have our staff come into the class to review the instructor and the material." NEVER done!
If you were unhappy with the course work, why complete the courses for the 4-year degree? What makes you think you're not qualified for any job in the accounting field? What type of job were you expecting to get after graduation?
#9 Consumer Comment
AUTHOR: Jeanski - Buffalo (USA)
SUBMITTED: Wednesday, October 12, 2011
POSTED: Wednesday, October 12, 2011
“small housekeeping things”…?? Seriously? Have you even read the site the accredition report? Read on dear (taken from the accrediting website) because these are the areas in which JIU fell short of expections:
Criterion One, “the institution operates with integrity to ensure the fulfillment of its mission through structures and processes that involve the board, administration, faculty, staff, and students,” particularly Core Component 1.d, “the institution’s governance and administrative structures promote effective leadership and support collaborative processes that enable the institution to fulfill its mission” and Core Component 1.e, “the institution upholds and protects its integrity”;
Criterion Two, “the institution’s allocation of resources and its processes for evaluation and planning demonstrate its capacity to fulfill its mission, improve the quality of its education, and respond to future challenges and opportunities,” particularly Core Component 2.b, “the institution’s resource base supports its educational programs and its plans for maintaining and strengthening their quality in the future”;
Criterion Three, “the institution provides evidence of student learning and teaching effectiveness that demonstrates it is fulfilling its educational mission,” particularly Core Component 3.a, “the institution’s goals for student learning outcomes are clearly stated for each educational program and make effective assessment possible” and Core Component 3.b, “the institution values and supports effective teaching.”
I am in no way defending UofP. In fact, my comment had nothing to do with them. What I was trying to point out to the OP and other interested readers is that the student should always thoroughly check out a school before enrolling.
JIU may be a better school than UofP. I don’t know anything about it other than what I read on their website and in the accreditation documents. However, the comments above would be more than enough to make me think twice about attending JIU.
#10 Consumer Comment
AUTHOR: Sunflwr - Ocala (United States of America)
SUBMITTED: Thursday, October 13, 2011
POSTED: Thursday, October 13, 2011
Funny, I have had issues with UOP now and I contacted the Office of Disupte Management a month ago and nobody ever contacted me back.
#11 Update By Author
AUTHOR: JILLJIORDANO - TORRANCE (USA)
SUBMITTED: Friday, October 14, 2011
POSTED: Friday, October 14, 2011
Please don't sit back waiting for anyone to contact you. Once they get your signature and money, they have no need to deal with you. Class action lawsuit for misrepresentation and misleading information is what they need.
#12 Consumer Comment
AUTHOR: Sunflwrgirl - Ocala (United States of America)
SUBMITTED: Sunday, October 23, 2011
POSTED: Sunday, October 23, 2011
That office is a total joke! I emailed them over a month ago about a concern and they never replied. I see you are the only one trying to help here, but UOP should be shut down!
